T-Ads Sr Product Manager, Technical

T-Mobile•Bellevue, WA
•$132,900 - $265,700

About The Position

This role manages complex technical products aligned with business objectives and customer needs. It owns the end-to-end product lifecycle, including vision, roadmap, technical delivery, and stakeholder collaboration. The role integrates customer insights, market analysis, and technical feasibility to prioritize product features and improvements, with success measured by business goals, customer satisfaction, and technical performance metrics. Its work supports product innovation, operational efficiency, and improved customer experiences. The position manages development of adoption tools and training materials, identifies execution, operational, and organizational issues that impede product success, and drives improvement plans within its sphere of influence. It supports core Agile practices, including efficient just-in-time flow, lean practices, waste elimination, and DevOps CI/CD. The role collaborates with internal teams and external partners, develops relationships with customer groups and representatives, and maintains professional knowledge through ongoing learning and participation in professional networks. The role also conducts market and customer research, helps develop product strategy and roadmaps, collaborates with development and architecture teams on technical delivery and releases, analyzes quantitative and qualitative data to prioritize features and assess risks, and manages the product backlog and Agile ceremonies. Other duties or projects may be assigned by business management.

Requirements

  • Bachelor’s degree plus 7 years of related work experience, or an advanced degree plus 5 years of related experience.
  • Acceptable education areas include Computer Science, Engineering, IT, or equivalent experience.
  • At least 6 years of hands-on experience in technical writing, production code, solution engineering, or technical architecture in a large-scale company, application, or product environment.
  • At least 7 years of relevant Product Management experience in an Agile software product development environment.
  • Advanced-level understanding of customer experience.

Responsibilities

  • Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs.
  • Conduct market and customer research to identify opportunities and inform product strategy and roadmap development.
  • Collaborate with development, architecture, and other stakeholders to drive technical delivery and product releases.
  • Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making.
  • Manage the product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt.
  • Manage development of adoption tools and training materials for the Technical Product Management team.
  • Identify execution, operational, and organizational issues that impede product success and drive improvement plans within the role’s sphere of influence.
  • Support core Agile practices, including just-in-time flow, lean practices, waste elimination, and DevOps CI/CD.
  • Develop positive working relationships with teams including sales, commercial accounting, marketing, legal, go-to-market, finance, development, architecture, and engineering.
  • Work with outside partners and third parties, and develop positive working relationships with customer groups or customer representatives.
  • Maintain professional knowledge through educational workshops, professional publications, personal networks, and professional societies.
  • Perform other duties and projects as assigned by business management.

Benefits

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Annual bonus or periodic sales incentive or bonus, as applicable to role
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts for eligible employees
  • Pet insurance for eligible employees
  • Commuter and transit programs for eligible employees
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