This role manages complex technical products aligned with business objectives and customer needs. It owns the end-to-end product lifecycle, including vision, roadmap, technical delivery, and stakeholder collaboration. The role integrates customer insights, market analysis, and technical feasibility to prioritize product features and improvements, with success measured by business goals, customer satisfaction, and technical performance metrics. Its work supports product innovation, operational efficiency, and improved customer experiences. The position manages development of adoption tools and training materials, identifies execution, operational, and organizational issues that impede product success, and drives improvement plans within its sphere of influence. It supports core Agile practices, including efficient just-in-time flow, lean practices, waste elimination, and DevOps CI/CD. The role collaborates with internal teams and external partners, develops relationships with customer groups and representatives, and maintains professional knowledge through ongoing learning and participation in professional networks. The role also conducts market and customer research, helps develop product strategy and roadmaps, collaborates with development and architecture teams on technical delivery and releases, analyzes quantitative and qualitative data to prioritize features and assess risks, and manages the product backlog and Agile ceremonies. Other duties or projects may be assigned by business management.
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Job Type
Full-time
Career Level
Senior