Employee Services System Support

The Royal Wolverhampton NHS Trust•Wolverhampton, WV

3d•Onsite

About The Position

This is a Bank only post. We are looking for a Systems Support Officer to support in implementing a new timesheet system across The Royal Wolverhampton NHS Trust. This is a fantastic opportunity to come and join our Payroll Team for a 6 month project. Experience with NHS Payroll and Payroll systems would be beneficial but not essential. Excellent communication and IT skills are essential for providing training to end users. This is an excellent opportunity for a motivated System Support officer to develop their portfolio of experience. An exciting opportunity has arisen for an enthusiastic and motivated Support Systems Officer/experience payroll systems individual to join the Employee Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 45,500 employees. The successful candidate will be able to demonstrate proficiency in the Payroll systems. It would be desirable if the successful candidate could demonstrate proficiency in Agenda for Change and Medical & Dental terms and conditions and other legislation covering the field. The post holder will be responsible for managing and efficiently implementing systems and other projects across the whole of Employee Services Department using knowledge of Employee Services procedures and system functionality and thus operates with some degree of autonomy in the performance of duties. The successful candidate will be dealing with the role of Systems support and will enact changes to systems as required across the whole of Employee Services including the introduction of new systems which have an Employee Services impact.

Requirements

Excellent communication skills
Excellent IT skills
Proficiency in Payroll systems
Ability to work independently or as part of a team
Ability to provide an accurate, timely payroll service
Ability to maintain accurate Pension records
Ability to provide information and advice in a timely manner
Ability to implement, interpret and operate Employee Services systems
Ability to train staff in the use of new systems and systems changes
Ability to deal with queries regarding payments promptly and professionally

Nice To Haves

Experience with NHS Payroll
Experience with Payroll systems
Proficiency in Agenda for Change
Proficiency in Medical & Dental terms and conditions
Knowledge of other legislation covering the field

Responsibilities

Manage and implement systems and other projects across the whole of Employee Services Department using knowledge of Employee Services procedures and system functionality, operating with some degree of autonomy.
Provide an accurate, timely payroll service, working independently or as part of a team.
Maintain accurate Pension records for all members of the NHS Pension Scheme employed by the Trust.
Provide information and advice in a timely manner to employees, managers, and executives.
Perform Systems support duties and enact changes to systems as required across the whole of Employee Services, including the introduction of new systems.
Implement, interpret, and operate all Employee Services systems in a timely manner as required by the Employee Services Team Leaders.
Ensure that these systems meet all legal requirements from Statutory Bodies to ensure compliance by the Trust.
Train staff in the use of new systems and systems changes.
Process a combined payroll for around 45,000 employees in line with local and national policy and within strict payroll processing deadlines.
Deal with employee queries regarding payments promptly and professionally.
Support employees to achieve a healthy work-life balance through flexible working arrangements.