Systems Operations Specialist

Nasdaq • Toronto, ON

1d • Hybrid

About The Position

As a Systems Operations Specialist reporting to Director, Delivery Management, you'll play a critical role in maintaining the technical operations that power Nasdaq's global platforms and services, ensuring seamless 24/7 application support and operational excellence for clients worldwide. You'll thrive in this position if you're proactive, detail-oriented, and bring a passion for automation and continuous improvement to a fast-paced, high-impact environment.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience.
• 3+ years of experience in DevOps, System Administration, Application Operations, or related technical areas.
• Strong expertise in AWS services and cloud architecture, with hands-on experience in Linux/Unix environments.
• Proven ability to design and implement CI/CD pipelines using tools such as Git/GitLab, Terraform, and Kubernetes (EKS/EKS-A).
• Excellent communication skills in written and spoken English, with experience collaborating across global teams.

Nice To Haves

• AWS certifications (e.g., Solutions Architect, SysOps Administrator).
• Experience with scripting and automation to optimize operational efficiency.
• Familiarity with 24/7 operations in capital markets, fintech, or regulated industries.

Responsibilities

• Lead technical operations and application support for Nasdaq's global services, managing incidents and ensuring 24/7 system reliability.
• Design, plan, and deploy changes to existing systems, implementing solutions that enhance testing, deployment, and operational processes.
• Manage and resolve incidents for internal and external customers, ensuring rapid response and effective problem-solving.
• Maintain operational documentation and procedures, supporting seamless second-line operations and knowledge transfer.
• Drive automation and process improvements across CI/CD pipelines, system deployments, and operational workflows.

Benefits

• competitive rewards package
• generous annual bonus/commission (short-term incentive)
• equity (long-term incentive)
• comprehensive benefits
• opportunity for growth
• You&Q, our total rewards program that covers every dimension of life—from building wealth and growing your career to prioritizing well-being and family care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level