Operations Systems Specialist
About The Position
Life Time Property Development, Construction, is the innovative and vertically integrated in-house Construction Division. We construct new buildings and remodel existing facilities to deliver luxury health and fitness destinations across the continental United States and in various parts of Canada. Projects are mainly large scale and complex, varying in size, scope, and value including, health and fitness clubs, co-working spaces, multi-family housing, and mixed-use developments. Combine your passion for construction management and healthy living under one roof while building the career of a Life Time. Position Summary The Operations Systems Specialist is responsible for supporting the operational efficiency of facilities, maintenance, and vendor management systems—primarily through ServiceChannel, Workday and related platforms. This role ensures accurate asset data, smooth vendor onboarding, timely preventive maintenance scheduling, and reliable invoice processing. The Specialist serves as a key liaison between vendors, clubs/locations, Finance, and the Operations team, helping maintain compliance, data integrity, and seamless service delivery.
Requirements
- Proficient in Microsoft Office Suite.
- Ability to consume a high volume of tasks in a time efficient manner.
- Strong communication, organization, and problem-solving skills.
- 1 to 2 years of experience in a professional business environment.
Nice To Haves
- 2–4 years of operations, facilities, or vendor management experience preferred.
- Bachelor’s Degree in a related field.
- ServiceChannel or CMMS experience a plus.
- Experience with process improvement initiatives.
Responsibilities
- Process asset tag requests; create/print tags.
- Maintain accurate asset inventory and update records in ServiceChannel.
- Schedule bulk PMs and track compliance.
- Assist clubs with PM scheduling and create PMs for contracted services.
- Resolve invoice integration issues and discrepancies.
- Address Finance escalations and process NTE increases.
- Send vendor invitations and support onboarding.
- Respond to vendor questions about payments, invoices, and system use.
- Maintain positive vendor relationships through clear, timely communication.
- Route procurement requests and support approval workflows.
- Answer club questions and troubleshoot basic ServiceChannel issues.
- Manage vendor onboarding processes.
- Maintain accurate asset, vendor, and system data.
Benefits
- A fully subsidized membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
- Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Parental leave and adoption assistance
- Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Deferred compensation plan, if the team member meets the required income threshold
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
