Systems Integration Specialist Engineer

Applied Control•Centennial, CO

21h

About The Position

The Systems Integration Specialist Engineer provides hands-on technical services directly to customers by installing, configuring, upgrading, integrating, and supporting industrial software and asset health platforms. The role primarily supports Emerson AMS Device Manager and AMS Machine Works environments, troubleshooting system, application, database, operating system, and network-related issues. The specialist translates customer needs into reliable, supportable solutions; documents work performed; and takes direct responsibility for quality, safety, scope, schedule, and customer outcomes. The role helps keep customer systems secure, available, maintainable, and positioned to deliver actionable asset health insights. The position also collaborates with sales and account teams during discovery, solution design, demonstrations, estimates, and customer reviews. The specialist is expected to develop expertise in AspenTech solutions through structured cross-training and progressively support implementations and troubleshooting as competency grows. Periodic travel and work at industrial customer sites are required, following applicable safety and security requirements. The stated base wage range is $35.00–$43.00 hourly. For candidates with 5–10 years of experience, the starting wage could expand. The role is eligible for additional incentive compensation.

Requirements

Associate or bachelor’s degree in Computer Science, Information Technology, Engineering, Engineering Technology, Automation, or a related discipline; equivalent relevant industry experience will be considered.
Practical experience installing, administering, supporting, or troubleshooting business-critical software in a customer, industrial, manufacturing, or enterprise environment.
Strong understanding of computer science and IT fundamentals, including operating systems, services, file systems, user permissions, software dependencies, virtualization concepts, databases, logging, and structured problem solving.
Working knowledge of networking principles, including TCP/IP, IP addressing, subnetting, routing, switching, VLANs, DNS, DHCP, firewalls, ports, remote access, and network troubleshooting tools.
Proficiency with Microsoft Windows desktop and server operating systems, including software installation, system administration, event logs, services, updates, and general diagnostics.
Ability to troubleshoot complex issues logically, isolate root causes, document evidence, and communicate clear next steps to technical and nontechnical stakeholders.
Excellent written and verbal communication skills, a professional customer-service mindset, and the ability to work effectively with customers, vendors, sales teams, and technical peers.
Ability to manage multiple assignments, work independently within defined scope and schedule, and escalate risks appropriately.
Ability to travel periodically and work at industrial customer sites while following all safety and security requirements.

Responsibilities

Install, configure, commission, and validate AMS Device Manager and AMS Machine Works software, servers, clients, interfaces, and supporting components.
Plan and execute software and infrastructure upgrades, migrations, patches, backups, recovery activities, and preventative maintenance in coordination with customers and internal teams.
Diagnose and resolve application, operating system, database, connectivity, performance, licensing, and integration issues using a disciplined troubleshooting approach.
Assess customer environments and translate technical requirements into practical system architectures, implementation plans, and support recommendations.
Configure communications and integrations with plant networks, field device networks, data sources, historians, control systems, and other approved customer systems.
Perform factory and site acceptance testing; document test results, deficiencies, resolutions, and final system configuration.
Create and maintain system documentation, including architecture diagrams, network details, installation records, configuration standards, backup procedures, and service reports.
Collaborate with sales and account teams as a technical resource during discovery, solution design, demonstrations, estimates, and customer reviews.
Identify product, service, upgrade, expansion, and lifecycle opportunities that improve customer outcomes without compromising trusted-advisor relationships.
Develop expertise in AspenTech solutions through structured cross-training and progressively support implementations and troubleshooting as competency grows.