Systems Integration Engineer

Verifone•Atlanta, GA

8h•Onsite

About The Position

The Systems Integration Engineer is a hands-on, customer-facing role guiding customers through the full integration journey for Verifone payment solutions, from implementation and validation to troubleshooting and issue resolution. The work covers both device and non-device payment integrations and combines programming with customer communication and technical support. The role also includes testing new sample code and solutions, managing smaller integration engagements, maintaining project updates and documentation, and using AI tools—particularly Claude—to support programming, documentation, tool creation, and workflow improvements. The position involves travel to customer sites as needed, approximately 10–15% of the time. Verifone describes its work culture as proudly in-office.

Requirements

Hands-on Java and/or Kotlin programming experience.
Experience in a customer-facing technical role, such as integration engineering, technical support, or solutions engineering.
Ability to work effectively in a self-learning environment, take ownership of problems, and drive them to resolution with minimal supervision.
Demonstrated competence using AI models in a technical context, including for coding tasks, documentation, and building tools and skills.
Strong written communication skills, including the ability to document issues, resolutions, and project status clearly and consistently.
Willingness to travel to customer sites approximately 10–15% of the time.

Nice To Haves

Hands-on experience with REST API programming.
Android device and Android Studio experience.
Working knowledge of Jira, Confluence, Git, and Postman.
Knowledge of Swift, .NET, or Python programming.
Experience with Claude specifically is highly valued.

Responsibilities

Guide customers through implementation and integration of Verifone payment solutions, including device and non-device integrations.
Support customer validation processes, troubleshoot technical issues, escalate internally, and raise tickets as needed.
Manage customer expectations and communicate clearly and professionally throughout the integration lifecycle.
Travel to customer sites as needed, approximately 10–15% of the time, to support integrations and provide hands-on training on integration methods.
Test and evaluate new sample code and solutions, providing practical feedback to internal teams.
Write and review code in Java and/or Kotlin and apply programming skills to customer integration work and internal tooling.
Use REST API programming to build and validate integrations, and apply Android development experience where relevant.
Use AI tools, especially Claude, for programming tasks, creating skills and tools, generating documentation, and improving workflow efficiency.
Project manage smaller integration engagements without formal PMO support, keeping timelines, stakeholders, and deliverables on track.
Provide and maintain weekly project status updates across active projects.
Document issues, resolutions, and integration guidance in Jira, Confluence, and other tools to build a reusable knowledge base.