Systems Integration Specialist

Cisco Equipment Rentals • Baton Rouge, LA

1d

About The Position

The Systems Integration Specialist connects the systems that run the rental business so data flows from the counter to the jobsite to the books. The role builds and supports integrations among the rental management platform, ERP, telematics feeds, e-commerce and customer portals, CRM, and field service tools. The work supports fleet utilization, billing accuracy, and customer experience across the branch network.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent experience.
• At least 3 years building or supporting system integrations in a business environment.
• Hands-on experience with REST/SOAP APIs, JSON/XML, and SQL.
• Strong troubleshooting skills and the ability to explain technical issues to non-technical users.

Nice To Haves

• Experience in equipment rental, construction, heavy equipment dealerships, or logistics.
• Familiarity with rental software and telematics platforms.
• Experience with iPaaS tools such as Boomi, MuleSoft, or Azure Logic Apps and ERPs such as Microsoft Dynamics 365 or NetSuite.
• Exposure to cloud platforms such as Azure or AWS and BI tools such as Power BI.

Responsibilities

• Design, build, and maintain integrations between the rental management system and ERP, CRM, e-commerce, and accounting platforms.
• Ingest and normalize telematics data to automate hour-meter readings, location, and preventive maintenance triggers.
• Develop and monitor APIs, EDI transactions, and middleware or iPaaS workflows; resolve synchronization errors before they affect billing or dispatch.
• Support integrations with national accounts, procurement portals, and partner/re-rent networks.
• Write SQL queries, scripts, and data mappings; maintain data quality across asset, customer, and contract records.
• Partner with branch operations, service, finance, and sales to gather requirements and test changes.
• Document integration architecture, data flows, and runbooks; provide tier-2/3 support and participate in an on-call rotation.
• Evaluate vendors and support system migrations, acquisitions, and new branch onboarding.

What This Job Offers

• Job Type: Full-time