Systems Infrastructure Analyst

PACCAR•McKinney, TX

About The Position

The Systems Infrastructure Analyst administers, supports, designs, monitors, and continuously improves Dynacraft’s enterprise technology infrastructure. The role supports network, server, virtualization, storage, backup and recovery, application-hosting, and related environments that enable business and manufacturing operations. The analyst independently resolves complex infrastructure issues, provides advanced technical support, supports infrastructure design and implementation, and contributes technical guidance to projects and operational improvements. The position works with IT team members, business stakeholders, application resources, manufacturing operations, and other technical partners to maintain reliable, secure, scalable, and supportable infrastructure solutions.

Requirements

  • At least five years of progressive experience supporting enterprise IT infrastructure environments.
  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline.
  • Strong knowledge of enterprise networking concepts and technologies.
  • Experience administering Windows Server environments.
  • Experience with VMware vSphere/ESXi, Hyper-V, Azure Local, or comparable virtualization platforms.
  • Strong PowerShell scripting and automation skills.
  • Experience supporting Microsoft SQL Server environments, including security, backup and recovery, SSIS, SSRS, or related technologies.
  • Experience administering enterprise backup and recovery solutions.
  • Experience supporting enterprise server and storage hardware.
  • Strong technical troubleshooting, analytical, and root-cause problem-solving skills.
  • Ability to independently address complex infrastructure problems and escalations.
  • Strong verbal, written, and technical communication skills.
  • Ability to manage multiple technical priorities in a fast-paced environment.

Nice To Haves

  • Experience with Cisco networking equipment and Cisco CLI.
  • Experience supporting manufacturing or business-critical operations.
  • Experience with Azure DevOps, CI/CD, or Microsoft Endpoint Configuration Manager (SCCM/MECM).
  • Security+, Network+, CCNA, Microsoft, ITIL, or other applicable industry certifications.

Responsibilities

  • Administer and support enterprise network, server, virtualization, storage, and backup infrastructure.
  • Serve as an advanced technical resource for complex infrastructure issues and escalations.
  • Configure, maintain, and troubleshoot enterprise network infrastructure.
  • Administer Windows Server and physical and virtual server environments.
  • Support VMware, Hyper-V, Azure Local, or comparable virtualization environments.
  • Support Microsoft SQL Server infrastructure and related services.
  • Develop PowerShell scripts and infrastructure automation solutions.
  • Administer enterprise backup and recovery solutions.
  • Support disaster recovery planning, testing, execution, and documentation.
  • Provide Tier 3 technical support for business applications, infrastructure, and manufacturing operations.
  • Evaluate infrastructure requirements and support solution design and implementation.
  • Lead technical activities associated with infrastructure projects, upgrades, and lifecycle initiatives.
  • Maintain infrastructure standards, technical documentation, and configuration information.
  • Provide technical guidance and knowledge sharing to IT team members.
  • Participate in planned maintenance, after-hours support, and critical issue escalation as required.
  • Identify and implement continuous improvements that increase infrastructure reliability and operational efficiency.

Benefits

  • Competitive salary and 401k with up to a 5% company match.
  • Fully funded pension plan providing monthly benefits after retirement.
  • Comprehensive paid time off, including a minimum of 10 paid vacation days, 12 paid holidays, and sick leave.
  • Tuition reimbursement for continued education.
  • Medical, dental, and vision plans for employees and their families.
  • Flexible spending accounts (FSA) and health savings account (HSA).
  • Paid short- and long-term disability program.
  • Life and accidental death and dismemberment insurance.
  • EAP services, including wellness plans, estate planning, and financial counseling.
  • Growth and development opportunities at a global Fortune 500 company.
  • Opportunity to work alongside experienced colleagues recognized as experts in their field.
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