Systems Engineer (Remote/Hybrid Eastern time zone)

JMP Statistical Discovery, LLC•Cary, NC

About The Position

JMP, a subsidiary of SAS, is seeking a Systems Engineer to provide technical assistance to its Core Accounts Sales Region in the Eastern time zone. The role partners with Americas Sales to support strategic selling, prospecting, account planning, customer deployments, retention, and future growth. The position also involves communicating JMP's value through tailored presentations and seminars, supporting customer-facing events, and assisting with staff training. The role requires applying JMP to analytical problems and relating technical concepts to customer needs.

Requirements

  • Master's degree or equivalent industry experience, with a background in statistics and science.
  • Significant experience in technical pre-sales, technical marketing, technical support, or a related area.
  • At least 5 years of experience applying JMP to analytical problems in industry.
  • Ability to relate technical concepts to JMP applications and user needs.
  • Excellent customer-facing skills, including experience with customer needs analysis and presentations.
  • Previous experience with analytical software sales and territory start-up in a technical role.
  • Knowledge of industry or market segments, or in-depth expertise in at least one industry or business area.
  • Strong written and verbal technical and non-technical communication skills.
  • Ability to work independently and as part of a team.
  • Curiosity and problem-solving skills.
  • Ability to travel up to 20%.
  • Applicants must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future.

Nice To Haves

  • Fluency in Spanish.

Responsibilities

  • Partner with Americas Sales counterparts on strategic selling, prospecting, and sales objectives for targeted accounts.
  • Prepare custom presentations based on opportunity analysis.
  • Provide timely follow-up and communications to prospects and the JMP team.
  • Support JMP deployment planning and implementation with Americas Sales.
  • Develop customer-retention and post-sale strategies to identify whitespace and future growth opportunities.
  • Work as part of a team on complex sales involving multiple skill sets.
  • Customize, present, and evaluate sales seminars.
  • Support vendor-sponsored events, trade shows, and user group meetings.
  • Assist with training staff.
  • Lead projects effectively and meet timelines and goals.

Benefits

  • Comprehensive medical, prescription, dental, and vision plans.
  • PPO medical plan with a low annual deductible and copays.
  • HDHP option combined with a health savings account and an employer contribution.
  • Onsite health care center and pharmacy for eligible employees and family members enrolled in the PPO plan; prescriptions can be shipped at no additional charge.
  • Industry-leading 401(k) plan.
  • Tuition assistance and programs and resources to support employee development.
  • Vacation time and paid holidays, including a U.S. Winter Wellness Break between December 25 and January 1.
  • Volunteer Time Off, parental leave, and unlimited paid sick days.
  • Childcare benefits for full-time employees.
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