Commercial Systems Analyst (Central Or Eastern time zone)

Distalmotion SA

10h

About The Position

Distalmotion is a global MedTech company whose mission is to expand access to robotic surgery through simplified, flexible robotic technology. Its DEXTER® robotic surgical system is commercially available in the United States and Europe and is designed to fit into existing surgical workflows and operating rooms. The company is headquartered in Lausanne, Switzerland, with a U.S. office in Cleveland, Ohio. The Commercial Systems Analyst (identified as Commercial Operations Analyst in the position overview) serves as a strategic analytics partner to global Sales and Marketing leadership. The role turns commercial data into business insights, executive account-performance reviews, and analytics that guide frontline sales execution. It works across systems including Salesforce, TrackWise, Conga/Salesforce CPQ, and BI tools such as Databricks, Tableau, and Pigment, while supporting commercial-system administration, pipeline governance, and data quality. The position connects Commercial Operations with the broader business by translating business questions and strategic goals into analytical frameworks and field-enablement insights. It identifies revenue drivers and pipeline trends, performs predictive pipeline analytics, and develops insights and plans to support U.S. growth, in partnership with IT on backend architecture needs.

Requirements

Bachelor’s degree required.
2–4 years of experience in commercial or sales operations, sales analytics, or business intelligence.
Track record of translating complex sales and pipeline data into actionable commercial insights.
Hands-on experience developing and maintaining interactive reports and dashboards in BI platforms such as Tableau, Pigment, or Databricks.
Advanced proficiency in Microsoft Excel.
Practical experience with Salesforce as an administrator or advanced power user.
Understanding of interactions among commercial technology systems, including CRM, ERP, and BI tools.
Ability to perform routine data audits, deduplication, and data-hygiene maintenance.
Ability to write clear functional requirements and user stories, partner with IT or technical consultants, and execute user acceptance testing.
Ability to translate complex technical concepts for non-technical stakeholders and executive leadership.
Ability to map complex commercial processes and implement scalable, standardized solutions with attention to detail.
High degree of autonomy and perseverance, with ability to collaborate with Marketing and Finance, prioritize multiple high-stakes projects, and execute in a fast-paced environment.

Nice To Haves

Familiarity with CPQ solutions such as Conga or Salesforce CPQ.
Experience in a regulated environment, preferably Medical Device or MedTech.
Knowledge of contracting and pricing workflows.
Capital equipment sales knowledge.
Salesforce certifications.

Responsibilities

Build and maintain standardized commercial reports and operational BI dashboards for field sales teams, executive leadership, and marketing.
Monitor and analyze funnel and sales metrics, including conversion rates, stage progression, deal velocity, and slippage; identify bottlenecks, escalate risks, and work with sales team members on sales-process and system hygiene.
Evaluate target account profiles, regional market data, and site-of-care segments to identify high-potential accounts, prioritize sales targets, and support customer-presentation materials.
Track post-sale system adoption and procedure volumes to identify customer-utilization trends and expansion opportunities.
Respond to time-sensitive sales and marketing questions by analyzing commercial data and providing actionable answers.
Optimize sales processes such as quoting, contracting, and order flow while maintaining alignment with pricing and approval controls.
Implement and support standardized commercial-tech-stack workflows and collaborate with internal teams to improve tools and global commercial efficiency.
Compile historical sales trends and market data to support quota distribution, territory planning, and performance tracking against budget and forecast.
Assist with auditing, calculating, and preparing commission statements for leadership review and payroll processing.
Establish pipeline validation rules, monitor data cleanliness, and work with Marketing to educate field sales users on TrackWise and Salesforce tips, system use, and required architecture updates.
Administer the front end of the commercial technology stack, including basic report and dashboard configurations, field changes, and user onboarding and offboarding.
Translate commercial business needs into functional requirements and partner with IT or technical consultants on integrations and platform development.
Troubleshoot and manage bug fixes for CRM and CPQ platforms to support system uptime.
Perform commercial and pipeline analytics, create interactive BI reports and dashboards, and turn complex data into actionable commercial insights.
Conduct routine data audits, deduplication, and data-hygiene maintenance across commercial systems.
Write functional requirements and user stories, collaborate with IT or external technical consultants, and conduct user acceptance testing.
Map complex commercial processes and implement scalable, standardized business solutions.