Systems Engineer - Information Systems - FT VARYING SHIFTS

Sky Lakes Medical Center•Klamath Falls, OR

13h•Onsite

About The Position

Responsible for the operation and maintenance of datacenter infrastructure. This includes servers, virtualization platforms, storage systems, switching and routing, power, cooling, and physical environments. Assist in the operation, maintenance, and coordination of MDF/IDF infrastructure and remote site interconnects supporting datacenter services. Monitor datacenter systems for health, performance, capacity, and availability. Identify and remediate risks proactively. Participate in infrastructure lifecycle management, including hardware refresh, platform upgrades, and capacity planning. Administer and support virtualization platforms (e.g., VMware) and enterprise server environments. Perform root cause analysis for infrastructure incidents and implement corrective actions. In collaboration with application support teams and staff, deploy, configure, and maintain Windows and Linux virtual and physical servers. In collaboration with the networking and security teams, support core networking infrastructure including switching, routing, wireless, firewalls, and network security tools. Ensure infrastructure aligns with security, compliance, and risk management requirements in collaboration with the security team. Align with organization change management processes to develop and act on implementation, test, and validation plans as well as operational processes. After-hours maintenance windows will be scheduled as needed. Develop and maintain full-stack documentation for datacenter infrastructure. Implement and support enterprise applications from an infrastructure perspective, ensuring reliability, performance, and integration. Communicate effectively with application teams, vendors, and managed service providers to resolve infrastructure-related issues and meet challenges. Participate in and lead incident response efforts. After-hours support when business continuity is threatened is expected. Evaluate emerging infrastructure technologies and recommend improvements aligned with organizational strategy. Communicate infrastructure risks, impacts, and status clearly to technical and non-technical stakeholders. Consistently demonstrates a professional, self-directed approach to cooperative relationships throughout the organization. Exhibit excellent verbal and written communication. Work independently and with others. Adapt to change rapidly and prioritize and complete tasks in a timely manner. Perform other duties as assigned.

Requirements

Bachelor’s Degree in Information Technology or related area, or equivalent level of training/experience
Five (5) years enterprise infrastructure operations experience
Experience with VMware ESXi
Experience with Cisco IOS
Working knowledge of datacenter cooling and power management
Demonstrated experience supporting highly available, mission-critical systems
Excellent resource management skills
Strong troubleshooting skills
Strong documentation skills
Strong change management skills
Ability to work collaboratively across multiple departments, with leadership and end users as needed
Ability to concentrate on logical problem solving in the midst of competing projects
Excellent organization skills
Excellent language skills
Medium physical demands capability required
Requires bending, squatting, crawling, climbing, reaching
Ability to lift, carry, push or pull weights up to thirty pounds
Able to work within time constraints
Able to work in high stress situations
Able to handle multiple tasks
Ability to maintain a professional appearance and attitude

Nice To Haves

Cisco certifications
VMware certifications
Microsoft certifications
Experience with Cisco UCS/ACI/Catalyst Center
Experience with backup, recovery, and disaster recovery platforms
Familiarity with regulatory and compliance considerations in healthcare IT

Responsibilities

Responsible for the operation and maintenance of datacenter infrastructure, including servers, virtualization platforms, storage systems, switching and routing, power, cooling, and physical environments.
Assist in the operation, maintenance, and coordination of MDF/IDF infrastructure and remote site interconnects supporting datacenter services.
Monitor datacenter systems for health, performance, capacity, and availability.
Identify and remediate risks proactively.
Participate in infrastructure lifecycle management, including hardware refresh, platform upgrades, and capacity planning.
Administer and support virtualization platforms (e.g., VMware) and enterprise server environments.
Perform root cause analysis for infrastructure incidents and implement corrective actions.
Deploy, configure, and maintain Windows and Linux virtual and physical servers in collaboration with application support teams and staff.
Support core networking infrastructure including switching, routing, wireless, firewalls, and network security tools in collaboration with networking and security teams.
Ensure infrastructure aligns with security, compliance, and risk management requirements in collaboration with the security team.
Align with organization change management processes to develop and act on implementation, test, and validation plans as well as operational processes.
Develop and maintain full-stack documentation for datacenter infrastructure.
Implement and support enterprise applications from an infrastructure perspective, ensuring reliability, performance, and integration.
Communicate effectively with application teams, vendors, and managed service providers to resolve infrastructure-related issues and meet challenges.
Participate in and lead incident response efforts.
Evaluate emerging infrastructure technologies and recommend improvements aligned with organizational strategy.
Communicate infrastructure risks, impacts, and status clearly to technical and non-technical stakeholders.
Consistently demonstrates a professional, self-directed approach to cooperative relationships throughout the organization.
Exhibit excellent verbal and written communication.
Work independently and with others.
Adapt to change rapidly and prioritize and complete tasks in a timely manner.
Perform other duties as assigned.