Systems Application Engineer

Taco Family of Companies • Cranston, RI

3d • Onsite

About The Position

The Systems Application Engineer serves as a bridge between engineering, field operations and project development, new product development, and systems engineering. The role provides specialized expertise to deliver engineering solutions, improve operational efficiency, and support business growth. As the department’s lead on complex product and system applications, the engineer develops processes to optimize the level and quality of solution deployment. Success is measured through effective analysis and resolution of field issues and projects, documented processes and engineered solutions, and effective technical consultation on system engineering design and reviews of complex products and project developments.

The position provides advanced engineering support for complex field issues, product integrations, project conversions and upgrades, and project design and development. It leads design reviews, analyses, site visits, project definition, and execution for complex product applications and large projects, including controls and automation, fluid systems, and heat-transfer integrations. The engineer also supports automation hardware and software-hardware integration, product testing and development, customer demonstrations, and troubleshooting and resolution of complex system application issues. Work involves collaboration with field sales, field engineers, product engineers, and engineering test-lab teams.

This is a regular full-time, first-shift, primarily onsite position. It may be performed from home up to twice per week when performance is in good standing. Travel of up to 50% domestically and internationally is required for customer sites, trade shows, conferences, and other purposes. The position has no direct reports.

Requirements

• Bachelor’s degree in Mechanical or Electrical Engineering.
• At least 3 years of related experience in the HVAC industry.
• Niagara 4 Certification with the Tridium Platform for Building Automation Systems (BAS) support.
• Proficiency in Computer-Aided Design (CAD), Computer-Aided Engineering (CAE), and Computational Fluid Dynamics (CFD).
• Proficiency with Microsoft Office suite, including Dynamics, Visio, Planner, and Power BI.
• Fluid systems experience; preferably experience with centrifugal pumps and vertical turbine pumps and their applications to related systems, including knowledge of necessary components and their application.
• Ability to analyze and respond to customer needs to provide exceptional customer care and resolution.
• Ability to communicate technical knowledge simply and succinctly, tailored to the audience.
• Exceptional verbal and written communication skills.
• Excellent organizational and documentation skills.
• Ability to travel up to 50% domestically and internationally.

Nice To Haves

• Engineer-In-Training (EIT) certification.
• SolidWorks experience.

Responsibilities

• Provide advanced engineering support to customers for complex field issues, product integrations, project conversions and upgrades, and initial project design and development.
• Operate engineering system equipment, vibration analyzers, data acquisition and visualization tools, and test equipment to support project design, operations, and system troubleshooting.
• Lead design reviews, analyses, site visits, project definition, and execution for complex product applications and large projects, including analysis of controls and automation, fluid systems, and heat-transfer integrations.
• Support new project development and technical reviews, contributing to product applications based on project design specifications and driving product integration.
• Design and support automation hardware and software-hardware integration for complex applications.
• Use control theory and logic to design, consult on, and implement high-level applications addressing complex customer problems.
• Use CAD and simulation software, including FEA and CFD, to analyze commercial products and develop solutions for field applications and issues.
• Participate in interdisciplinary static, dynamic, fatigue, thermal, and vibration analysis and testing, as well as product testing and field support.
• Support customer demonstrations of complex designed products.
• Collaborate with field sales, field engineers, product engineers, and other dynamic teams.
• Contribute to product design, testing, integration, and new product development throughout all phases.
• Apply field experience, engineering skills, and analysis techniques to complex product design reviews and new product development.
• Test hydraulic, mechanical, thermal, and controls/automation-based products for field operations and new-product performance.
• Research, replicate, diagnose, troubleshoot, and resolve technical product and complex system application issues.
• Collaborate with the engineering test lab and product engineering to determine root causes of field issues and develop resolution action plans.
• Develop detailed sequences of operations for Taco product lines to optimize integration into customer applications.
• Identify and quantify insights in data through creative problem solving, data exploration, and quantitative analysis.
• Travel up to 50% domestically and internationally to customer sites, trade shows, conferences, and other destinations.

Benefits

• Competitive salaries and benefits.
• Tuition reimbursement.
• Career development and on-site training programs in the learning center.
• Profit sharing with employees.
• Company emphasis on family, health, and well-being.
• A community of diverse, intelligent colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level