Equipment Systems Application Engineer

Johnson Controls•San Antonio, TX

2d•$85,200 - $102,000

About The Position

Johnson Controls is seeking an Equipment Systems Application Engineer to support the construction sales team with pre-sales activities for building systems and equipment project opportunities. The role primarily supports equipment business execution, with the balance of pre- and post-sales work varying according to branch type, assigned Account Executives, and customer expectations. Pre-sales work includes validating system configurations; selecting HVAC equipment and/or controls for basis-of-design and bidding purposes; and supporting application and pricing activities. The engineer receives direction, coaching, and support from assigned Account Executives and sales leadership. Post-sales work includes executing equipment projects profitably, accurately, on time, within contract scope, and in line with customer expectations. The engineer develops detailed engineering information and submittals that communicate design, configuration, operating, and installation requirements to customers, consultants, Johnson Controls service personnel, and subcontractors. The role works with the sales team to balance customer satisfaction with project financial results, manages project profit and loss, coordinates equipment orders and delivery, and maintains project documentation and customer relationships.

Requirements

Bachelor’s degree in Engineering.
Two years of engineering experience with HVAC Equipment Systems.
Computer skills including Microsoft Office, especially Word, Excel, and Visio; Adobe Writer; and a basic Windows operating system environment.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Interpersonal skills to communicate effectively with internal and external customers.
Demonstrated ability to manage a large and diverse number of projects simultaneously with professionalism, cooperation, and persistence.
Must be a U.S. citizen and/or permanent resident of the United States; this role does not offer sponsorship.

Nice To Haves

AutoCAD.

Responsibilities

Provide technical support, equipment selections, and limited estimating support to Account Executives during project design or proposal phases.
Assist in developing customer business cases for conceptual solutions and support detailed project estimating.
Validate assumptions made during the proposal and development phases; build project cost estimates and scopes of work with Sales.
Assist with proposals and customer communications; prepare proposals and quote letters, including project takeoffs, specification reviews, special quotes, and RFQs and RFIs.
Support Account Executives in becoming the basis of design through timely selections, specifications, sequences, drawings, and document reviews.
Manage the profit and loss and customer satisfaction for assigned projects using the Johnson Controls equipment order execution process, including order execution, startup, and final payment.
Work with branch administration to manage backlog execution and schedule and forecast equipment projects up to two years in advance.
Interpret engineering drawings and specifications and prepare engineered equipment submittals that comply with contract drawings, site coordination, and installation requirements.
Prepare and process equipment engineering submittals, including final coil selection and hand coordination, fan selection, chiller performance verification, and chiller configuration and option selection.
Verify approved equipment submittals and positive configuration acceptance by the installing contractor before releasing equipment for fabrication.
Evaluate contractual scope of supply and the effects of client bulletins, field directives, and scheduling changes; coordinate project schedules with customers to support timely equipment release.
Identify appropriate change orders, estimate associated costs, prepare proposals, and work with Sales to negotiate settlement prices and obtain customer acceptance for scope changes.
Coordinate factory equipment orders for technical and commercial compliance with contract documents and site coordination requirements.
Generate technical content for purchase orders for field-purchased materials and equipment.
Select, order, and track project materials and equipment; coordinate shipping and delivery requirements with factories, customers, and project schedules; review order status and identify critical delivery needs.
Communicate project progress, issues, and financial status to management as required.
Review vendor invoices for technical and commercial compliance before approving payment.
Coordinate post-shipment services, including startup initiation and resolution of delivery, shipping, or scope omission issues.
Visit customer sites to ensure critical equipment delivery and receipt meet the expectations of Johnson Controls, the customer, and the owner.
Ensure project documentation complies with contract requirements, Johnson Controls standards, and the equipment order execution process.
Answer engineered equipment and controls application questions from potential customers and other sales channels as needed.
Develop and maintain long-term relationships with customers, consultants, prime contractors, and subcontractors; attend job progress meetings as required.
Coordinate customer training requirements with local Johnson Controls service.
Work with the Customer Operations Associate to address billing and collection issues and help ensure full payment to Johnson Controls.