Systems Analyst I, II - Technical Services

Los Angeles County Sanitation Districts•Whittier, CA

1d•Onsite

About The Position

The Los Angeles County Sanitation Districts is hiring a Systems Analyst for its Information Technology team in the Technical Services Group. The role performs complex technical analysis, design, programming, and support for Information Technology computer, network, and/or telecommunication systems. The incumbent serves as a primary administrator for the Districts’ Microsoft 365, Exchange, and video surveillance environments, supporting reliable operations and improving systems through automation, evaluation of tools, and recommendations for technology standards and upgrades. The position is located in the Facilities Planning Department, Information Technology Section, Technical Services Group, at the Joint Administration Office in Whittier. Work is performed under the direction of a Supervising Systems Analyst or higher classification, with technical guidance from a Senior Systems Analyst. The role may require travel to Districts facilities to install, maintain, and troubleshoot systems.

Requirements

A valid California Class C driver license.
A bachelor’s degree in computer science or a closely related field from an accredited college or university.
For Systems Analyst I, one of the following: one year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County; four years of related experience installing, configuring, monitoring, and maintaining complex computer network and telecommunication systems; or four years of related experience in applications design and programming analysis support.
For Systems Analyst II, one of the following: one year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County; or two years of professional-level experience performing duties equivalent to a Systems Analyst I.
A master’s degree in computer science or a closely related field may substitute for one year of the required experience for Systems Analyst I.
Ability to analyze computing requirements and recommend solutions.
Ability to evaluate, design, implement, and document complex systems across multiple platforms.
Ability to communicate effectively with various customer groups to coordinate projects and interactions among customers, team members, and other Information Technology Section groups.

Nice To Haves

In-depth, demonstrable knowledge of Exchange Online and hybrid Exchange administration, including mail flow, connectors, transport rules, recipient management, and troubleshooting.
In-depth, demonstrable knowledge of Microsoft 365 and Entra ID administration, including identity and access management, role assignments, security groups, and Conditional Access.
In-depth, demonstrable knowledge of Microsoft 365 compliance features, including retention, data loss prevention, auditing, and eDiscovery.
In-depth, demonstrable knowledge of email authentication (SPF, DKIM, and DMARC) and mail flow protection.
In-depth, demonstrable knowledge of PowerShell scripting to automate Exchange Online, Microsoft 365, and Entra ID administration.
In-depth, demonstrable knowledge of installing, configuring, and supporting enterprise video surveillance systems.

Responsibilities

Administer, configure, monitor, and maintain Exchange Online and the hybrid Exchange environment, including mail flow, connectors, transport rules, distribution groups, shared mailboxes, and mailbox permissions.
Administer Microsoft 365 and Entra ID, including user provisioning, security groups, role assignments, identity and access management, and Conditional Access.
Configure and maintain Microsoft 365 security and compliance features, including retention policies, data loss prevention, auditing, and eDiscovery.
Manage email authentication and mail flow protection, including SPF, DKIM, and DMARC, and investigate suspicious messages through message trace.
Design, write, test, and implement PowerShell scripts and automated solutions to provision accounts, enforce configuration standards, and reduce manual administration across Exchange Online, Microsoft 365, and Entra ID.
Evaluate Microsoft 365 and messaging features, updates, and tools; test proposed changes; and recommend configuration standards and upgrades.
Install, configure, maintain, and support the Districts’ video surveillance system, including cameras, recording servers, and user access.
Plan and carry out platform configuration changes and deployments, including testing, documentation, and coordination with affected users.
Provide second-level support and troubleshoot complex messaging, identity, and surveillance system problems, consulting vendors as needed.
Travel to Districts facilities as needed to install, maintain, and troubleshoot systems.
Perform related duties as required.