Systems & Procedures Analyst I/II

County of Tulare•Visalia, CA

12h

About The Position

This recruitment establishes a six-month employment list for current and future vacancies in Tulare County departments that employ this position: the District Attorney, Assessor, Probation, and Resource Management Agency. The current vacancy is in the TCICT Department in Visalia. The analyst consults with departmental personnel to assess the feasibility of converting recordkeeping systems to automated processing, analyzes existing operations to develop systems and procedures, and recommends operational and administrative improvements. The position designs flow charts and diagrams for manual or automated work and studies current procedures to identify changes that could improve flexibility, resource use, or results. The posting describes Level I and Level II qualifications and duties.

Requirements

Education equivalent to a bachelor's degree from an accredited college or university, with a major in public or business administration and coursework in computer science and computer-related systems analysis. IT-related experience may substitute for the education requirement on a year-for-year basis.
Level I: Two years of responsible experience in systems analysis or data processing at an administrative support level.
Level II: One or more years of experience as a Systems and Procedures Analyst I, or three years of experience in systems design/development, systems maintenance, and systems documentation.
Knowledge of administrative principles and practices, including systems analysis, organization, statistical and planning analysis; organizational and management analysis methods; computer systems and capabilities; personal computers and peripheral equipment; electronic data processing systems; office methods, forms, and equipment; management information systems terminology; flow-charting and diagramming methods; statistical analysis; and research and report-writing methods.
Level II: Knowledge of system design, modification, and documentation techniques; organizational and management analysis methods; database structure and relationships; and database schemas and dictionaries.
Ability to work and communicate effectively with people from varied educational and socioeconomic backgrounds while respecting differing beliefs, interpersonal styles, and behaviors.
Ability to operate contemporary office equipment, including computers, keyboards, and applicable electronic equipment.
Ability to apply systems analysis, administration, and management analysis principles and techniques to gather, organize, and interpret data.
Ability to prepare clear, concise reports, instructions, and procedures using correct grammar, punctuation, and spelling; present complex instructions and procedures verbally; and read and understand technical materials such as computer manuals.

Nice To Haves

Certified Business Analysis Professional (CBAP Client Consultant) training.
Certified Associate in Project Management (CAPM) training.
Knowledge of project management principles and practices.
Knowledge of business development strategies and practices.

Responsibilities

Consult with departmental personnel while studying the feasibility of converting recordkeeping systems to automated processing methods.
Analyze existing departmental operations to develop new systems and procedures.
Recommend improvements in operations and administration.
Design flow charts and diagrams showing essential operations from initial stages through completion of manual or automated jobs.
Study current procedures to determine whether combining processes or adding instructions would improve flexibility, utilization, or results.
Develop systems and procedures, including computer equipment applications, to support efficient and effective flows of departmental information and records.
Gather, organize, and interpret data using systems analysis, administration, and management analysis principles and techniques.
Develop recommendations and assist in implementing solutions to problems.
Prepare reports, instructions, and procedures, and verbally present complex instructions and procedures to employees.
For Level II, design reports using report-writing software packages.