Technical Services Analyst

Enertia Software Com•Houston, TX

About The Position

The Technical Services Analyst works closely with the Technical Services Team to provide reporting, integration, and workflow solutions. The role involves gathering requirements from internal and client teams and translating them into Technical Services solutions. The analyst helps design, implement, and support integration, reporting, and workflow solutions based on business requirements, collaborates with other Technical Services staff to improve output and efficiency, communicates with technical and non-technical team members, and plans and executes client deployments, training, and custom solution development.

Requirements

  • Experience with Excel, SQL Server, and SQL Server Reporting Services (SSRS).
  • Familiarity with SQL Data Tools and Report Builder.
  • Strong data validation skills and proficiency in Excel.
  • Ability to read and understand database structures.
  • Strong self-organization and self-management skills.
  • Experience with finance and accounting concepts.
  • Bachelor’s degree in Computer Science or a related discipline.
  • At least 2 years of experience in technical support.

Nice To Haves

  • Exposure to Oil and Gas upstream.

Responsibilities

  • Work with internal and client teams to gather requirements and execute them through the company’s Technical Services solutions.
  • Understand the design, implementation, and support of integration, reporting, and workflow solutions based on business requirements.
  • Collaborate with Technical Services staff to maximize output and efficiency.
  • Communicate effectively with technical and non-technical team members.
  • Plan and execute client deployments, training, and custom solution development.
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