Technical Services Analyst

Enertia Software Com•Houston, TX

About The Position

The Technical Services Analyst works closely with the Technical Services Team to provide reporting, integration, and workflow solutions. The role involves gathering requirements from internal and client teams and translating them into Technical Services solutions. The analyst helps design, implement, and support solutions based on business requirements, collaborates with Technical Services staff, and plans and executes client deployments, training, and custom solution development. This is a full-time position with standard daytime working hours. Work may be performed remotely or in the office as required.

Requirements

  • Experience with Excel, SQL Server, and SQL Server Reporting Services (SSRS).
  • Familiarity with SQL Data Tools and Report Builder.
  • Strong data validation skills and proficiency in Excel.
  • Ability to read and understand database structures.
  • Strong self-organization and self-management skills.
  • Experience with finance and accounting concepts.
  • Bachelor’s degree in Computer Science or a related discipline.
  • At least 2 years of experience in technical support.

Nice To Haves

  • Exposure to upstream oil and gas.

Responsibilities

  • Work with internal and client teams to gather requirements and implement them through the company’s Technical Services solutions.
  • Help design, implement, and support integration, reporting, and workflow solutions based on business requirements.
  • Collaborate with other Technical Services staff to maximize output and efficiency.
  • Communicate effectively with technical and non-technical team members.
  • Plan and execute client deployments, training, and custom solution development.
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