Systems Analyst IV

Texas Health & Human Services Commission•Austin, TX

1d•$5,099 - $6,702•Onsite

About The Position

The Systems Analyst IV performs highly complex computer systems analysis and develops and maintains complex web-based and LAN-based software. The role analyzes business processes to identify opportunities to improve productivity and meet organizational objectives, and identifies technical requirements by acquiring or developing appropriate information systems, products, and services. It may include planning, assigning, or supervising others’ work, communicating technical solutions and requirements, training others, and using project management practices to manage and report project resources and status. The position may also develop and manage IT contracts and operates under limited supervision with considerable latitude for initiative and independent judgment. This is a full-time, 40-hour-per-week onsite position based at an HHS office in Austin, Texas. Work outside regular hours and travel to other work locations may be required. The position reports to a supervisor in IT Public Health Applications. The incumbent participates in disaster response, recovery, or Continuity of Operations activities as needed, which may involve an alternate shift or location.

Requirements

At least 3 years of experience as a Systems Analyst or Developer.
Knowledge of technical approaches for delivering IT products and services to large client organizations.
Knowledge of programming web and client/server applications, including SQL, ODBC connectivity, and Microsoft visual development languages.
Knowledge of Microsoft SQL Server, Oracle, or Sybase and their management tools.
Knowledge of object-oriented programming.
Knowledge of report creation using SQL Reporting Services, Crystal Reports, or similar tools.
Knowledge of agency programs and procedures and methods and equipment used in IT applications.
Knowledge of high-level system design methodologies and techniques, including entity-relationship models and data/process-flow diagrams.
Knowledge of project management methodologies and techniques and project tracking software such as Microsoft Project.
Knowledge of Windows local area networks.
Skill in communicating with customers and development teams about automation issues.
Skill in writing complex software or utility programs for computer applications and estimating project timelines.
Ability to analyze complex business problems and provide database-related solutions using SQL, ODBC, and PC-based visual development tools.
Ability to read, interpret, and analyze existing program code and recommend improvements or replacement when needed.
Ability to analyze business processes and develop and present business cases for new or modified IT customer products and services.
Ability to analyze problems, develop solutions, and perform detailed work accurately.
Ability to direct developer staff, ensure quality, and enforce programming standards.
Ability to work independently or collaboratively in a team environment and under stressful conditions with multiple projects or deadlines.
Must be a U.S. citizen or permanent resident.
The position is onsite in Austin, with at least 3–5 days in the office required.
A four-year degree from an accredited college or university with a major in a related field is preferred; work experience may substitute for education year-for-year, up to four years.

Nice To Haves

Graduation from an accredited four-year college or university with major coursework in a related field.

Responsibilities

Attend work on a regular and predictable schedule and perform other duties as assigned.
Participate in system development activities, including analysis, design, development, and implementation, when suitable products or services cannot be purchased or identified more cost-effectively.
Analyze business process requirements and prepare structured data-flow analyses, procedure verifications, and database entity-relationship diagrams.
Develop and maintain functional and technical specifications, including flowcharts, tables, reports, and other materials needed to code, test, and document complex automated systems.
Document development activities according to agency Software Development Lifecycle and Project Management guidelines.
Schedule work and assist supervisory personnel with assigning tasks.
Evaluate existing and proposed applications to ensure business requirements, system requirements, and equipment configurations are considered.
Analyze business processes, equipment, and techniques for applicability, reliability, efficiency, speed, cost, flexibility, and customer needs.
Coordinate application interfaces within the department and between state agencies, in coordination with management.
Identify needs and opportunities and develop plans and budgets describing objectives and required resources.
Solve difficult problems and provide guidance to less experienced coworkers.
Evaluate and recommend cost-effective commercial products or services, and prepare procurement requests, justifications, and documentation.
Code, test, and support highly complex applications; coordinate integration testing with technical support staff.
Analyze production problems and maintain, troubleshoot, and enhance software to keep customer applications operational.
Ensure successful installation of systems or products and that customers are adequately trained.
Assist trainers and technical support staff with implementing new software systems and train IT staff in new methods and procedures.
Participate in agency disaster response, recovery, or Continuity of Operations activities as assigned.