Systems Analyst III - Indian River Imaging

Cleveland Clinic•Vero Beach, FL
•Remote

About The Position

The Systems Analyst III will support Indian River Imaging at Cleveland Clinic Indian River Hospital. The role participates in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation, and modification of automated systems. The analyst defines training requirements, assists with automated-systems training, and recommends solutions to enhance system functionality. This position supports imaging operations and clinical workflows, including go-lives and speech microphone issues. The analyst works with radiologists and radiologic technologists to improve workflow efficiency and, through software and workflow analysis, contribute to a better patient experience and level of care. The role offers opportunities to develop skills across clinics and facilities and potentially progress toward a lead position. The regular schedule is 8:30 a.m. to 5:00 p.m. The caregiver must be available to work evenings, weekends, and holidays as needed. The caregiver works remotely until assigned to Indian River Hospital or a surrounding facility. Living within 45 minutes of Indian River is required. Travel throughout the hospital system may be necessary.

Requirements

  • Associate’s degree in Information Technology, Computer Science, or a related field and five years of experience in information technology involving application development and support, end-user training, or equivalent experience in an operational or financial role using supported systems or their data; alternatively, a high school diploma or GED and seven years of experience; or a bachelor’s degree and three years of experience.
  • Live within 45 minutes of Indian River.
  • Be available to work evenings, weekends, and holidays as needed.
  • Ability to perform work in a stationary position for extended periods.
  • Ability to travel throughout the hospital system.
  • Ability to operate a computer and other office equipment.
  • Ability to communicate and exchange accurate information.
  • In some locations, ability to move up to 20 pounds.
  • Follow standard precautions and use personal protective equipment as required.
  • Comply with Cleveland Clinic’s influenza prevention program, including annual vaccination or an approved exemption.
  • Undergo controlled-substance testing following an offer of employment.

Nice To Haves

  • Bachelor’s degree.
  • Microsoft, CompTIA, or equivalent certification.
  • ITIL Foundations certification.
  • Strong imaging background.
  • Previous hospital training, such as medical coding.

Responsibilities

  • Support and design department project assignments and small system implementations.
  • Provide input to solution development efforts.
  • Complete assignments as directed.
  • Maintain schedules.
  • Track information system resources for assigned projects.
  • Report on project timelines and document performance.
  • Develop work products and documentation covering operational and business objectives, technology capabilities, and task-level resource requirements.
  • Maintain project task plans, documentation, and communications.
  • Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation, and modification of automated systems.
  • Define training requirements, assist with automated-systems training, and recommend solutions to enhance system functionality.
  • Assist with go-lives, speech microphone issues, and imaging operations and clinical support.
  • Work with radiologists and radiologic technologists to make workflows more efficient.
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