IT Systems Administrator (On Site, San Diego CA or Kennesaw, GA)

Lendsure Mortgage Corp•San Diego, CA

11d•$65,000 - $89,000•Onsite

About The Position

LendSure Mortgage Corp. is seeking a Systems Administrator to work on site in either its San Diego, California, or Kennesaw, Georgia, office. The role is responsible for configuring, monitoring, and operating the company’s IT infrastructure, including local and wide area networks and server and networking hardware. The administrator coordinates with third-party providers on service extensions, changes, and issue resolution, and supports infrastructure and business applications through troubleshooting, optimization, and technical projects. The position reports to the Chief Information Officer.

Requirements

Bachelor’s degree or five years of relevant experience in the Information Technology field.
Proven ability to troubleshoot complex problems and provide solutions.
Ability to work as a self-starter and triage issues effectively to determine whether escalation is required.
Proficiency in Windows and Mac environments and experience with Windows Server 2008–2016.
Strong background configuring and analyzing Microsoft products, including Active Directory, DNS, DHCP, Office 365, and Microsoft Exchange 2007–2016.
Excellent oral and written communication skills and ability to interact effectively with team members, senior management, vendors, consultants, and internal and external customers.

Nice To Haves

Microsoft, Cisco, or network certifications such as MCSE, MCSA, CCNA, CNA, Net+, or A+.
Background in virtualization technologies such as Hyper-V, VMware, Citrix, or Azure.
Firewall experience with Meraki, SonicWall, or Cisco.
Experience with SAN, NAS, or DAS storage technology.

Responsibilities

Maintain existing IT infrastructure, log problems, and troubleshoot systems and business applications through resolution or escalation.
Work with stakeholders to understand requirements for new solutions and translate them into technical specifications for infrastructure or third-party service changes.
Monitor infrastructure resources, notify stakeholders, and plan for IT optimizations and future requirements.
Follow corporate policies and procedures and contribute ideas to improve effectiveness and customer outcomes.
Manage special technical projects and IT rollouts for end users and staff.
Use knowledge bases, FAQs, teammates, and other resources to resolve customer issues effectively and efficiently.
Work with third-party vendors to construct or obtain a BIA for review by the CIO and stakeholders.
Identify and learn software and hardware used and supported by the organization.
Perform post-resolution follow-ups on end-user requests.
Contribute to team achievement of established SLAs.
Meet and exceed performance benchmarks established by management.