Systems Administrator III (Server Engineering)

Cambia Health Solutions•Little Rock, AR

2d•$79,500 - $143,000•Hybrid

About The Position

The Systems Administrator III is part of Cambia’s Server Engineering team and participates in installing, upgrading, testing, and maintaining new and existing computer systems, operating systems, and software applications. The role supports and manages AIX, RHEL, Windows, and VMware infrastructure, and provides technical, interpersonal, and administrative support for day-to-day operations. The position installs and configures computing systems and support software, performs hardware and software upgrades and maintenance, tunes performance, and documents systems. It helps resolve complex software and infrastructure issues, integrates applications, develops programs and scripts, and collaborates with infrastructure, security, application architects, vendors, and support teams. The Systems Administrator III also contributes to project planning, system improvements, availability and reliability, technical training, documentation, and team leadership and mentoring. This is a hybrid role requiring three days per week in the office. The role is offered at offices in Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston, Little Rock, and Springdale. Preference is given to current employees and candidates within commuting distance of certain listed offices or willing to relocate. Pay varies by work location. The expected salary range is $93,500–$126,500 per year under the national pay structure or $84,200–$113,900 under the regional pay structure; both structures include a 10% bonus target.

Requirements

Bachelor’s degree in Computer Science, Mathematics, Business Administration, or a related field; appropriate additional experience beyond the minimum required experience may substitute for education.
Five years of experience implementing, operating, developing, and maintaining IT systems and/or administering software functions in multi-platform and multi-system environments.
Highly proficient understanding of the design, implementation, and sustainment of IT systems.
Experience with infrastructure management techniques such as change, problem, release, configuration, and/or system lifecycle management.
Strong understanding of Microsoft and/or UNIX environments, including common suites and core business applications.
Strong understanding of appropriate environments for assigned applications.
Ability to develop efficient and effective program and system solutions for light- to medium-complexity business problems.
Ability to automate tasks and document them for others to use, and to take direction from others.
Ability to analyze, diagnose, and resolve system performance problems or outages.
Technical proficiency in the core technologies and methodologies used by the team.
Ability to adapt to rapidly changing technologies and methodologies and apply them to technology or business needs.
Demonstrated ability to upgrade hardware, operating system software, and third-party software.
Demonstrated ability to plan and document medium- to large-scale product upgrades.
Demonstrated ability to lead a Disaster Recovery team, including scripting and testing for operating systems, third-party software, and storage recovery.
Experience with project management techniques and ability to lead projects to successful, timely outcomes.
Strong ability to project or forecast time allocation for project completion.
Ability to communicate effectively, verbally and in writing, with coworkers and all levels of management.

Nice To Haves

Experience with automation technologies such as Ansible, Packer, or Terraform.
Experience with the Microsoft Azure platform and virtual machine management.

Responsibilities

Support and manage AIX, RHEL, Windows, and VMware infrastructure.
Install and configure computing systems and support software for business processes and objectives.
Research and resolve complex software issues, collaborating with vendors and other support teams on product or infrastructure problems.
Perform hardware installation and configuration; install, upgrade, and patch operating systems and support software; tune performance; and document work.
Research and provide analysis and recommendations concerning software development, enhancements, replacements, or purchases; lead project teams when appropriate.
Collaborate with infrastructure, security, and application architects to design and implement automated solutions that support reliable and secure business operations.
Administer the integration of licensed and in-house applications, including writing programs or scripts to integrate systems.
Participate in research and estimation of proposed work.
Initiate process and system improvements and monitor industry trends.
Provide support and coordination for effective administration of computing systems and support software.
Take actions to ensure maximum systems availability and reliability.
Provide technical training to team members or business partners.
Consult on management, configuration, implementation, monitoring, identification, diagnosis, resolution, and analysis of issues in the integrated IT environment and software.
Prepare or direct program, system, operational, and user documentation.
Prepare individual work plans and report activities, tasks, milestones, deliverables, schedules, and status as appropriate.
Contribute actively to project success, take responsibility for assigned action items and deliverables, and provide timely updates.
Maintain professional working relationships with vendors when required.
Use common system maintenance tools without assistance.
Provide leadership and mentoring to other team members.
Apply crossover knowledge of other technical disciplines to support understanding, coordination, and communication between technical areas.
Adapt to new technology and methodologies.

Benefits

Competitive salary and bonus opportunities.
401(k) plan with significant company match and potential discretionary contribution based on company performance.
Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Paid time off that varies by role and tenure, plus 10 company-paid holidays.
Up to 12 weeks of paid parental time off, subject to eligibility requirements.
Wellness programs with participation rewards.
Employee Assistance Fund.
Commute and parking benefits.
Work-from-home options for most roles, subject to wired internet requirements.
Employee resource groups and opportunities to participate in company-supported community outreach programs.