Systems Administrator III (Server Engineering)

Cambia Health Solutions•Salt Lake, UT

1d•Hybrid

About The Position

The Systems Administrator III is part of Cambia’s Server Engineering team and participates in a collaborative team environment supporting the installation, upgrades, testing, and maintenance of new and existing computer systems, operating systems, and software applications. The role provides technical, interpersonal, and administrative support for day-to-day work in service of Cambia’s members. The position supports and manages AIX, RHEL, Windows, and VMware infrastructure. It installs and configures computing systems and support software, performs hardware and software installation and upgrades, applies patches, tunes performance, and maintains documentation. The administrator may research and resolve complex software issues, coordinate with vendors and support teams, lead project teams, and design automated solutions with infrastructure, security, and application architects. The role also administers application integrations, develops programs or scripts to connect systems, researches proposed work, recommends system improvements, and monitors technology trends. It helps ensure system availability and reliability, provides technical training and consultation, prepares work plans and status reports, and offers leadership and mentoring to team members. This is a hybrid position requiring three days per week in the office, at listed Cambia offices. Preference is given to current employees and candidates within commuting distance of certain listed offices or willing to relocate.

Requirements

Bachelor’s degree in Computer Science, Mathematics, Business Administration, or a related field; appropriate additional experience beyond the minimum experience requirement may substitute for education.
Five years of experience implementing, operating, developing, and maintaining IT systems and/or administering software functions in multi-platform and multi-system environments.
Highly proficient understanding of the design, implementation, and sustainment of information technology systems.
Experience with infrastructure management techniques such as change, problem, release, configuration, or system lifecycle management.
Strong understanding of Microsoft and/or UNIX environments, including common suites and core business applications.
Strong understanding of appropriate environments for assigned applications.
Ability to develop efficient and effective program and system solutions for light-to-medium-complexity business problems.
Ability to automate tasks, document them for others to use, and take direction from others.
Ability to analyze, diagnose, and resolve system performance problems or outages.
Technical proficiency in the team’s core technologies and methodologies.
Ability to adapt to changing technologies and methodologies and apply them to technology or business needs.
Demonstrated ability to upgrade hardware, operating system software, and third-party software.
Demonstrated ability to plan and document medium-to-large product upgrades.
Demonstrated ability to lead a Disaster Recovery team, including scripting and testing operating system, third-party software, and storage recovery.
Experience with project management techniques and ability to lead projects to successful, timely outcomes.
Strong ability to project or forecast time allocation for project completion.
Effective verbal and written communication with coworkers and all levels of management.

Nice To Haves

Experience with automation technologies, including Ansible, Packer, and Terraform.
Experience with the Microsoft Azure platform and VM management.

Responsibilities

Support and manage AIX, RHEL, Windows, and VMware infrastructure.
Install and configure computing systems and support software for business processes and objectives.
Research and resolve complex software issues, collaborating with vendors and other support teams as needed.
Perform hardware installation and configuration; install, upgrade, and patch operating systems and support software; tune performance; and document work.
Research, analyze, and recommend software development, enhancement, replacement, or purchase.
Collaborate with infrastructure, security, and application architects to design and implement automated solutions for reliable and secure operations.
Administer integration of licensed and in-house applications, and write programs or scripts to integrate systems.
Participate in researching and estimating proposed work.
Initiate process and system improvements and monitor industry trends.
Coordinate effective administration of computing systems and support software.
Take actions to ensure maximum systems availability and reliability.
Provide technical training to team members or business partners.
Consult on configuring, implementing, monitoring, analyzing, diagnosing, and resolving issues in the integrated IT environment and software.
Prepare or direct program, system, operational, and user documentation.
Prepare work plans and report activities, tasks, milestones, deliverables, schedules, and status, as appropriate.
Contribute actively to project success, taking responsibility for assigned action items and deliverables and providing timely updates.
Maintain professional working relationships with vendors as required.
Use common system maintenance tools independently and apply crossover knowledge across technical disciplines.
Provide leadership and mentoring to other team members.
Adapt to new technologies and methodologies.

Benefits

Competitive salary.
Bonus opportunities; the stated bonus target is 10%.
401(k) retirement plan with a significant company match and potential discretionary contribution based on company performance.
Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Paid time off that varies by role and tenure.
10 company-paid holidays.
Up to 12 weeks of paid parental time off, subject to eligibility requirements.
Wellness programs with participation rewards.
Employee Assistance Fund.
Commute and parking benefits.
Employee resource groups.
Cambia-supported community outreach opportunities.