Systems Administrator II

EnerSys Delaware Inc.•Muhlenberg Township, PA

2d•Onsite

About The Position

The Systems Administrator II is responsible for the support, maintenance, and day-to-day operation of enterprise IT infrastructure, including servers, storage, and endpoint systems. This role focuses on ensuring system availability, performance, and security through execution of operational tasks, troubleshooting, and adherence to established standards. The position works closely with senior administrators and IT leadership to support infrastructure initiatives while providing reliable support to the business and user community.

Requirements

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent experience
3 to 5 years of experience in systems administration or IT infrastructure support
Working knowledge of Microsoft Windows Server and Active Directory environments
Experience with virtualization platforms such as VMware
Familiarity with backup, storage, and disaster recovery technologies
Basic understanding of networking and infrastructure concepts
Familiarity with endpoint management and mobile device support
Understanding of IT security best practices and ability to follow established controls
Strong troubleshooting and problem-solving skills
Ability to follow processes and work within established standards
Effective communication skills and ability to work with end users and technical teams

Responsibilities

Administer and support Windows-based server and infrastructure environments, including physical and virtual systems
Create and maintain user accounts, access controls, and security privileges in Microsoft Active Directory environments
Support system backup and recovery processes to ensure availability and integrity of critical systems
Monitor system performance, availability, and alerts; troubleshoot and resolve infrastructure-related issues
Support virtualization environments (e.g., VMware), including routine maintenance and operational support
Maintain and support enterprise email systems, including mailbox administration and distribution lists
Support endpoint systems, mobile devices, and associated management technologies
Assist in maintaining infrastructure security tools and controls in coordination with IT/OT Security (e.g., endpoint protection, system hardening)
Provide second-level support for help desk and end-user issues, including escalation resolution
Assist with system upgrades, patching, and maintenance activities
Document system configurations, procedures, and troubleshooting steps
Support infrastructure projects and deployments under direction of senior administrators or management
Follow established IT standards, policies, and procedures to ensure consistency and compliance
Support audit, compliance, and documentation requirements
Participate in on-call rotation and provide after-hours support as required