Systems Administrator II

Achieva•Dunedin, FL

8d•Hybrid

About The Position

The Systems Administrator II monitors, maintains, and administers VMware server and Horizon infrastructure in a large-scale, highly available 24/7 environment. The role supports systems and platforms across Microsoft Windows and Active Directory, virtualization, Linux servers, enterprise storage, and network infrastructure. It provides Tier II and III support, participates in a 24/7 on-call rotation, and travels occasionally to company locations. The employee must participate in training annually or as required for BSA and the Privacy Act. The position performs system maintenance and troubleshooting, applies patches and software upgrades, supports backups and recovery, and participates in disaster recovery planning and documentation. It also creates and maintains infrastructure documentation, evaluates tools and improvement opportunities, assists with proposals and solution presentations, and collaborates with the Networking Team and other stakeholders. The role operates in a flexible environment that may include hybrid work, in-field visits, and office time at Corporate Headquarters or an Achieva branch. It uses standard office equipment and may require extended sitting or standing, occasional lifting of up to 25 pounds, and occasional travel.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
3–5 years of experience with Microsoft Exchange and Microsoft Server, including DFS, DHCP, DNS, file/print, GPO, IIS, SQL, and WSUS.
3–5 years of network administration experience.
Demonstrated skill with backup and recovery systems and tools, scripting, and automation.
Expertise with complex Microsoft Windows and Active Directory environments and related technologies, including Azure, clustering, certificate authorities, DFS, DHCP, DNS, Exchange, federation services and SSO, file shares, IIS, Microsoft 365, SQL, and patching.
Expertise with VMware vSphere ESXi server virtualization, Horizon View virtual desktop infrastructure, Linux servers, and enterprise storage area networks.
Ability to prioritize and multitask.
Strong analytical and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and in a team environment.
Willingness to learn new technologies and maintain industry knowledge.
Proficiency in preparing proposals and solution presentations.
Positive and enthusiastic attitude.
Availability for flexible hours, including a 24/7 on-call rotation.
Ability to travel occasionally to company offices or events.
Ability to remain stationary for extended periods and communicate effectively by phone, video, and electronic messaging; the role may involve extended sitting or standing and occasional lifting of up to 25 pounds.

Nice To Haves

VMware VCP-DCV and DT certification.
Microsoft MCSE or MCITP certification.
Cisco CCNA or CCNP certification.

Responsibilities

Administer and support systems in a large-scale, highly available 24/7 environment.
Administer and support Microsoft Windows and Active Directory systems and related services, including Azure, clustering, certificate authorities, DFS, DHCP, DNS, Exchange, federation services and SSO, file shares, Group Policy, IIS, Microsoft 365, SQL, and patching.
Support VMware vSphere ESXi virtualization environments, Horizon View virtual desktop infrastructure, Linux servers, and enterprise storage area networks.
Support the Networking Team’s local and wide-area network, including Cisco routers, switches, wireless controllers and access points, and Palo Alto firewalls.
Proactively monitor network health and uptime and identify, diagnose, and resolve network and server problems.
Perform daily maintenance and problem resolution, operating system patching, software upgrades, and routine hardware configuration.
Support data and media recoverability through system backups, replication, and database archive operations.
Manage, maintain, and participate in disaster recovery planning, implementation, and documentation.
Provide Tier II and III support to business operations; investigate, analyze, and troubleshoot issues, and coordinate and communicate with impacted parties.
Participate in a 24/7 on-call rotation with System and Network Administrators.
Create and maintain comprehensive documentation for implemented networks and systems.
Research and evaluate tools to enhance network operations; analyze and recommend solutions, upgrades, services, and process improvements.
Assist in preparing proposals and solution presentations.
Represent the credit union professionally and courteously, uphold ethical standards and the Achieva Brand Frame, and support leadership initiatives.
Participate in annual or otherwise required BSA and Privacy Act training.
Perform other essential functions as needed or assigned and travel to various locations when required.