Systems Administrator II

State of North Carolina•Wake County, NC

About The Position

The North Carolina Department of Information Technology (NCDIT) is seeking a Windows Administrator (Systems Administrator II) to support and manage Microsoft Windows systems for Distributed Hosting. Platform Ops provides centralized management of state compute resources, including compute, storage, and network environments hosting enterprise-class applications that are critical to North Carolina residents. The position plans, installs, configures, deploys, supports, and decommissions Windows- and VMware-based systems. It supports Windows infrastructure and server roles, works with application owners on system integration and testing, conducts quality assurance in system delivery, and resolves incidents and problems. The role helps ensure reliable operation of an enterprise-scale environment running mission-critical applications. The position may be eligible for remote work under state policy and the agency’s remote work program, but onsite work is sometimes required. The employee participates in an on-call team rotation. Telework is subject to the State Teleworking Program Policy and may be ended by the employer at its discretion. Salary is up to $122,256. The role is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act.

Requirements

  • Bachelor’s degree in computer science, an IT-related field, or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming; or
  • Associate degree in computer science, an IT-related field, or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming; or
  • An equivalent combination of education and experience.

Nice To Haves

  • Experience administering enterprise Windows environments, supporting multi-platform client/server infrastructure, and managing VMware virtualized environments.
  • Experience supporting cloud platforms such as AWS, Azure, and/or Google Cloud Platform, implementing security controls, and managing enterprise endpoints using tools such as Tanium.
  • Experience with IT operations, including system monitoring, incident management, technical support, configuration and deployment activities, process automation, and maintaining efficient, reliable workflows.

Responsibilities

  • Plan, install, configure, deploy, support, and decommission Windows- and VMware-based systems.
  • Support Windows infrastructure and server roles, including DNS, DHCP, Active Directory, File and Print, IIS, and SQL.
  • Work with application owners on system integration and testing.
  • Conduct quality assurance in the delivery of systems.
  • Provide incident and problem resolution.
  • Help ensure the reliable operation of an enterprise-scale environment running mission-critical applications.
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