Systems Administrator I

University of Central Florida•Orlando, FL

4d•Onsite

About The Position

University Operations at the University of Central Florida is hiring a Systems Administrator I to administer, support, implement, automate, and continuously improve enterprise Microsoft 365 and Google Workspace services. The role helps maintain reliable, secure, supportable, and well-documented productivity platforms. The successful candidate will work on-site at UCF as their primary work location; on-site presence is an essential function. The position requires a valid Class E driver’s license and may involve driving to locations on and off campus for University business. The anticipated salary range is $64,518–$72,000, with the final salary determined by qualifications, experience, and internal equity. The role is in UCF IT and has a Monday–Friday, 8:00 AM–5:00 PM schedule. Applicants must be authorized to work for any U.S. employer; visa sponsorship, H-1B transfers, and employment-based visa processing for people currently sponsored by another employer are unavailable. Unless explicitly stated otherwise, UCF expects employees to reside in Florida when employment begins.

Requirements

Bachelor’s degree; or a high school diploma (or equivalent) and 4 years of relevant work experience in lieu of a degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Must be authorized to work for any U.S. employer. Visa sponsorship, H-1B transfers, and employment-based visa processing for individuals currently sponsored by another employer are not available.
Must work on-site at UCF as the primary work location; on-site presence is an essential function.
Valid Class E driver’s license required.

Nice To Haves

Experience administering enterprise Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
Experience with Microsoft 365 governance, security, compliance, retention, eDiscovery, audit, data loss prevention, Defender, or Purview capabilities.
Experience administering Exchange Online messaging and SharePoint Online/OneDrive governance, permissions, storage, information architecture, or content lifecycle practices.
Experience supporting migrations, tenant changes, platform modernization, feature rollouts, or other complex Microsoft 365 initiatives.
Experience developing administrative automation and reporting using PowerShell, Microsoft Graph, scripting, or workflow technologies.
Experience serving as an escalation resource for complex platform issues.
Experience supporting enterprise-scale collaboration environments and producing technical and operational documentation.
Experience administering or supporting Google Workspace.
Relevant Microsoft certifications.

Responsibilities

Administer Microsoft 365 and Google Workspace services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Defender, and Purview; monitor service health, capacity, and platform performance.
Investigate and resolve complex platform incidents and service requests involving messaging, collaboration, sharing, permissions, storage, security, compliance, and service degradation.
Implement and maintain approved governance, security, retention, audit, eDiscovery, data loss prevention, and records-management controls.
Configure, test, validate, and document platform changes, migrations, feature rollouts, upgrades, and service improvements, including rollback and operational handoff requirements.
Develop and support PowerShell, Microsoft Graph, workflow automation, monitoring, and reporting solutions to improve reliability and reduce repetitive work.
Partner with university departments and technical teams to deliver supportable solutions and communicate risks and platform limitations.
Maintain procedures, standards, runbooks, and knowledge articles.
The role may involve driving to various locations on and off campus to conduct University business.