System Integration Technical Specialist

Ribbon Communications•Plano, TX

1d•$117,000 - $139,200•Remote

About The Position

Meet with Customer to understand desired solution, & ensure Customer clearly understands all criteria and deliverables. Create an Order Capture Worksheet (OCW) with detailed provisioning information. Produce detailed specs and drawings required via Ribbon tools and procedures Identify / explore impacts & risks to current configuration. Solution validation – ensure configuration details meet or exceed Customer requirements. Review and follow existing documentation as applicable. Provide project support through services completion (related to engineering solution & budget). Deliverables include: Early Job Conference (EJC) – Customer meeting to review scope details and request Customer related inputs required. Customer Information (CI) – Customer meeting to gather, review and agree on final engineering inputs for the project. Hardware & Cabling Specs – create specs and drawings for inputs to downstream processes including supply chain and deployment team. Identify and order required software via Ribbon tools and processes. Position is fully remote and reports to the company’s headquarters in Plano, TX.

Requirements

Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field.
3 years of related experience.
Experience using database tools to engineer, order and document customer projects
Configuring telecom and data equipment in complex networks and providing end-to-end solutions
Knowledgeable of central office and outside plant telecom infrastructure
Test and deploy services and features
Software tool Log captures & analysis
Root Cause Analysis for engineering processes
Evaluate and determine DC power requirements, cabling, and terminations in a telco environment
Electrostatic Discharge processes and preventive techniques
TL9000 and ISO quality practices.
Able to utilize and develop quality processes.

Responsibilities

Meet with Customer to understand desired solution, & ensure Customer clearly understands all criteria and deliverables.
Create an Order Capture Worksheet (OCW) with detailed provisioning information.
Produce detailed specs and drawings required via Ribbon tools and procedures
Identify / explore impacts & risks to current configuration.
Solution validation – ensure configuration details meet or exceed Customer requirements.
Review and follow existing documentation as applicable.
Provide project support through services completion (related to engineering solution & budget).
Deliverables include: Early Job Conference (EJC) – Customer meeting to review scope details and request Customer related inputs required.
Customer Information (CI) – Customer meeting to gather, review and agree on final engineering inputs for the project.
Hardware & Cabling Specs – create specs and drawings for inputs to downstream processes including supply chain and deployment team.
Identify and order required software via Ribbon tools and processes.