System & Cloud Engineer II - Req# 608
About The Position
COCC is hiring a System & Cloud Engineer to support reliable, secure, and well-structured technology operations. The role provides opportunities to grow across compute, storage, cloud, and platform services while carrying out work through runbooks and established processes. The engineer participates in incident response, local data center support, a 24x7 rotational on-call schedule, disaster recovery support, documentation, security and patching standards, and cross-stack capability development. This is a hybrid position, with work at the Rocky Hill and Avon sites. COCC is an industry-leading fintech provider serving the Northeastern United States. It describes its workplace as collaborative and offers career growth and employee development programs. Applicants must have U.S. work authorization that does not currently or in the future require visa sponsorship. Employment is contingent on passing credit, background, and substance tests.
Requirements
- A degree in Computer Science or a related discipline, or equivalent experience.
- One to three years of hands-on infrastructure or systems support experience.
- Working knowledge across multiple technical domains and interest in one primary area.
- Experience with Windows and/or Linux system administration tasks.
- Exposure to VMware virtualization platforms.
- Familiarity with storage systems and Fibre Channel concepts.
- Awareness of AWS and Azure environments, with cloud resource design, troubleshooting, and management experience.
- Understanding of Kubernetes fundamentals and container platforms.
- Ability to review and adjust scripts in PowerShell, Bash, Python, Terraform, or Ansible.
- Strong documentation, communication, and organizational skills.
- U.S. work authorization that does not currently or in the future require visa sponsorship.
- Ability to pass credit, background, and substance tests prior to employment.
Nice To Haves
- Entry-level certifications across Microsoft, Linux, VMware, cloud, or storage are preferred. Examples include Microsoft Fundamentals/Associate, Linux+, RHCSA, VMware VCTA/VCA, Security+, AWS Cloud Practitioner, Azure Fundamentals, Pure Storage associate, or Brocade SAN administrator credentials.
Responsibilities
- Carry out operational tasks using documented procedures and runbooks.
- Support infrastructure changes with guidance from senior engineers.
- Monitor environments and respond to alerts to maintain system health.
- Process ServiceNow tickets, including requests and incident support.
- Perform routine maintenance such as patching and access updates.
- Assist with deployment and decommission workflows.
- Support disaster recovery validation and testing.
- Maintain and enhance system documentation and runbooks.
- Troubleshoot across compute, storage, virtualization, and cloud platforms.
- Identify opportunities for simple automation enhancements.
Benefits
- Medical, dental, and vision insurance, plus ancillary benefits, for employees and eligible dependents beginning the first day of the month following hire.
- COCC contributions to employees’ health savings accounts (HSA).
- 401(k) match of 100% on the first 3% contributed and 50% on the next 2%; the company may also make a discretionary annual contribution based on profitability.
- Generous paid time off, including quarterly wellness days, paid holidays, and a birthday day off.
- Hybrid work schedule.
- Employee development programs, vendor training and educational resources, and tuition reimbursement.
- Employee appreciation and peer recognition programs.
- On-site fitness centers.
- Monthly company-sponsored lunches, discounted catered meals, and on-site snacks.
- Lifestyle Spending Account (LSA).
- Company-paid life insurance.
- Wellness initiatives.
- Access to financial planning guidance from certified professionals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
