Cloud / System Engineer (Journeyman)
About The Position
Computer World Services, Corp. (CWS) seeks Journeyman Cloud / System Engineers to support enterprise servers, operating systems, virtualization platforms, cloud services, infrastructure appliances, component lifecycle activities, and outage restoration for the USMEPCOM ENLIST program. The engineers provide hands-on support for server and operating-system administration, virtualization, appliance integration, cloud connectivity, maintenance, refreshes, and service restoration. They work with the Cloud / System Engineering Lead, network, application, cybersecurity, and service-management teams, Government stakeholders, and vendors to maintain resilient and supportable enterprise services. This is a remote position, with Chicago, Illinois-area candidates preferred. After-hours work may be required during outages, deployments, upgrades, maintenance windows, and component-refresh activities. The period of performance is March 1, 2027 through February 28, 2033, with a contract start date of March 1, 2027. By applying, candidates acknowledge and consent to having their resume included in an active competitive Government contract bid.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of six years of relevant cloud engineering, systems engineering, systems administration, virtualization, or enterprise infrastructure experience.
- Current professional certification relevant to systems, cloud, operating systems, virtualization, or enterprise infrastructure engineering.
- Active Secret clearance or higher.
Nice To Haves
- Experience supporting enterprise systems or cloud infrastructure in a federal or DoD environment.
- Experience administering Windows Server, Red Hat Enterprise Linux, and VMware technologies, including VMware Cloud Foundation.
- Experience supporting AWS, AWS GovCloud, Microsoft Azure Government, or another Government-authorized cloud environment.
- Experience with infrastructure refreshes, migrations, outages, service restoration, and root-cause analysis.
- Experience with Terraform, Ansible, CloudFormation, PowerShell, Python, or Bash.
- Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements.
- AWS Certified CloudOps Engineer, AWS Certified Solutions Architect, Microsoft Certified Azure Administrator, Red Hat Certified System Administrator, VMware Certified Professional, CompTIA Server+, ITIL Foundation, or equivalent credentials.
- Chicago, Illinois-area candidates preferred.
Responsibilities
- Install, configure, administer, monitor, and troubleshoot physical and virtual servers, Windows Server and Linux operating systems, enterprise applications, and infrastructure appliances.
- Administer virtualization platforms, including VMware vSphere, ESXi, vCenter, vSAN, Site Recovery Manager, NSX, or comparable technologies.
- Diagnose and resolve operating-system, server, virtualization, appliance, storage, cloud-connectivity, and performance issues; integrate appliances with network, storage, identity, monitoring, backup, and security services.
- Support cloud operations and hybrid integration, including VPCs, DNS, load balancers, API connectivity, and certificates.
- Apply and test operating-system updates, patches, firmware, and approved configuration changes before production implementation.
- Stage, install, migrate, test, and document replacement components during server, virtualization, software, and appliance refreshes; maintain asset, configuration, warranty, and lifecycle records.
- Develop or execute implementation plans, migration procedures, validation criteria, and rollback procedures for upgrades and modernization initiatives.
- Participate in Outage Response Team activities, supporting diagnosis, workarounds, recovery, and service validation; gather evidence for root-cause analysis and escalate complex issues.
- Configure and test backup, restoration, replication, high-availability, and disaster-recovery capabilities.
- Support automation and Infrastructure as Code using Terraform, Ansible, AWS CloudFormation, or comparable tools.
- Configure systems to DISA STIGs and approved baselines; support remediation of IAVAs, CND Directives, and POA&M items; and collect RMF/ATO evidence.
- Maintain system diagrams, build documents, SOPs, and troubleshooting guides, and recommend improvements to availability, automation, and security.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
