System Analyst Epic Willow Pharmacist

Mount Sinai Medical Center•Miami Beach, FL

60d•Onsite

About The Position

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Requirements

Doctor of Pharmacy (PharmD) licensed pharmacist in the State of Florida.
Minimum of 5 years in clinical healthcare setting, retail pharmacy, or IT pharmacy systems support.
Strong familiarity with retail or health-system pharmacy operations, clinical medication order workflows, dispensing procedures, and clinical monitoring.
Proven project leadership, analytical problem-solving, and basic budget/vendor management awareness.
Excellent oral and written communication skills across all organizational levels, including senior leadership.
Ability to work flexible hours (special support or on-call) and travel locally for go-lives, rounding, or leadership meetings as needed.

Nice To Haves

Active Epic Willow Certification (Inpatient, Ambulatory, or specialty pharmacy) preferred.

Responsibilities

Lead the end-to-end planning, build, testing, and deployment of complex Epic Willow configurations to meet clinical and operational needs.
Partner with pharmacy leaders, clinicians, and key stakeholders to analyze work processes, translate business needs into technical requirements, and streamline pharmacy operations.
Serve as a primary support escalation point for system issues, perform troubleshooting/debugging, execute service tickets, and participate in on-call rotation schedules.
Provide clinical guidance, training, and operational support to junior analysts while collaborating with clinical trainers on application updates and documentation.
Manage small-to-medium IT initiatives, track project milestones, manage vendor/risk touchpoints, and maintain clear status reporting with leadership.