System Administrator - OCONUS

Bristol Alliance of Companies • San Antonio, TX

6d • Onsite

About The Position

The Telecommunications VoIP System Administrator supports Voice over Internet Protocol (VoIP) for the Department of Navy. The position is located in Naples, Italy. The role administers enterprise voice infrastructure and supporting systems across geographically separated sites, maintaining performance, security, and mission availability under change-control requirements.

The position may involve indoor and outdoor conditions, noise, moving mechanical parts and vehicles, electric current, scaffolding and heights, high heat, chemicals, fumes, odors, dust, mist, gases, or poor ventilation. Work also involves close visual acuity, including viewing a computer terminal and extensive reading. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The physical demands include stooping, kneeling, reaching, walking, lifting, grasping, feeling, talking, hearing, and repetitive motions. The employee must be able to hear audible safety alarms and have visual acuity sufficient to perform tasks safely. Lifting demands include exerting up to 50 pounds occasionally and up to 20 pounds frequently, as well as negligible force constantly to move objects.

Requirements

• High school diploma or equivalent.
• Five years of experience in the field or a related area.
• Valid driver’s license.
• Operational experience with Cisco Unified Communications Manager (CUCM), Call Manager clusters (publisher and subscribers), Cisco Unified Border Element (CUBE), SIP trunking, dial-plan design, and high-availability voice infrastructure.
• Proficiency administering Linux and Windows server environments.
• Hands-on experience with endpoint detection and response suites.
• Experience planning and executing automated and manual WSUS and equivalent patching cycles while maintaining change-control and mission-availability requirements.
• Working knowledge of enterprise routing, VLAN design, ACL management, and VoIP integration into the ONE-Net architecture.
• Hands-on experience with NetScout nGeniusPulse or an equivalent tool for deep packet inspection, VoIP/QoS monitoring, call-quality troubleshooting, and real-time network performance analysis.
• Ability to meet the stated physical demands, including lifting up to 50 pounds occasionally and up to 20 pounds frequently.

Nice To Haves

• Active DoD Secret clearance.
• Cisco CCNA or higher.
• CompTIA Security+ or Network+ certification.
• Demonstrated experience supporting OCONUS Navy or DoD environments.

Responsibilities

• Administer VoIP systems, including CUCM, Call Manager clusters, CUBE, SIP trunking, dial plans, and high-availability voice infrastructure.
• Manage phone directories, analyze CDR/CMR data, manage server logs, plan capacity, and monitor performance across geographically separated sites.
• Administer Linux and Windows server environments hosting VoIP applications, directory services, and related management tools.
• Use endpoint detection and response suites.
• Plan and execute automated and manual WSUS and equivalent patching cycles for routers, switches, servers, and workstations while adhering to change-control and mission-availability requirements.
• Support enterprise routing, VLAN design, ACL management, and integration of VoIP traffic into the broader ONE-Net architecture.
• Use NetScout nGeniusPulse or an equivalent tool for deep packet inspection, VoIP/QoS monitoring, call-quality troubleshooting, and real-time network performance analysis across enterprise voice infrastructure.

Benefits

• Paid time off.
• Paid holidays.
• Comprehensive health plan, including medical, dental, vision, life, and short-term disability insurance.
• 401(k) plan with employer match.
• Excellent salary and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED