System Administrator - OCONUS

Bristol Alliance of Companies • San Antonio, TX

8d

About The Position

The System Administrator supports Voice over Internet Protocol (VoIP) in a secure enterprise environment. The role is responsible for operating and maintaining enterprise voice infrastructure and its supporting systems across geographically separated sites. Work may involve inside and outside environmental conditions, loud noise, moving mechanical parts and vehicles, electric current, scaffolding and heights, high heat, chemicals, fumes, odors, dust, mist, gases, or poor ventilation. The position requires close visual acuity for computer-terminal work and extensive reading, along with mobility, hearing audible safety alarms, and the ability to lift up to 50 pounds occasionally and 20 pounds frequently.

Bristol Alliance of Companies describes its commitment to lasting relationships, hard work, ingenuity, safety, and benefits for the Native Culture, land, and people of the Bristol Bay region. Its stated values are People, Communities, Reputation, Teamwork, Trust, and Truth. The job description also notes that duties may change or be assigned, and that employment is at-will.

Requirements

• High school diploma or equivalent.
• Five years of experience in the field or a related area.
• Valid driver’s license.
• Operational experience with CUCM, Call Manager clusters, CUBE, SIP trunking, dial-plan design, and high-availability voice infrastructure.
• Experience with phone directories, CDR/CMR analysis, server logs, capacity planning, and performance monitoring across geographically separated sites.
• Proficiency administering Linux and Windows server environments.
• Hands-on experience with endpoint detection and response suites.
• Experience planning and executing automated and manual WSUS or equivalent patching cycles for routers, switches, servers, and workstations under strict change-control and mission-availability requirements.
• Working knowledge of enterprise routing, VLAN design, ACL management, and VoIP integration into the ONE-Net architecture.
• Hands-on experience with NetScout nGeniusPulse or an equivalent tool for deep packet inspection, VoIP/QoS monitoring, call-quality troubleshooting, and real-time network analysis.
• Ability to meet the described physical demands, including lifting up to 50 pounds occasionally and 20 pounds frequently.

Nice To Haves

• Active DoD Secret clearance.
• Cisco CCNA or higher.
• CompTIA Security+ or Network+ certification.
• Demonstrated experience supporting OCONUS Navy or DoD environments.

Responsibilities

• Administer Cisco Unified Communications Manager (CUCM), Call Manager clusters, Cisco Unified Border Element (CUBE), SIP trunking, dial plans, and highly available voice infrastructure.
• Manage phone directories, analyze CDR/CMR data, manage server logs, plan capacity, and monitor performance across geographically separated sites.
• Administer Linux and Windows server environments hosting VoIP applications, directory services, and related management tools.
• Use endpoint detection and response suites.
• Plan and execute automated and manual WSUS and equivalent patching cycles for routers, switches, servers, and workstations while maintaining change control and mission availability.
• Support enterprise routing, VLAN design, ACL management, and integration of VoIP traffic into the ONE-Net architecture.
• Use NetScout nGeniusPulse or an equivalent tool for packet inspection, VoIP/QoS monitoring, call-quality troubleshooting, and real-time network performance analysis.

Benefits

• Paid time off.
• Paid holidays.
• Comprehensive health plan including medical, dental, vision, life, and short-term disability insurance.
• 401(k) plan with employer match.
• Excellent salary and benefits package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED