Swim School Manager
About The Position
SafeSplash Lancaster is hiring a Swim School Manager to help lead its swim instruction, team, and enrollment efforts across locations in Lititz, Lebanon, and Hershey, Pennsylvania. Reporting to the Director of Operations, the manager splits time between teaching on deck and in the water and leading the team and building enrollment. The role supports the organization’s mission of helping children gain confidence in the water and learn swimming as a lifesaving skill. The position is approximately 40 hours per week, mostly weekday afternoons and evenings plus Saturday mornings. Sunday, Friday night, and Saturday night work is not scheduled. The annual salary is $40,000–$45,000, with performance-based bonus opportunities.
Requirements
- Genuine passion for working with children.
- Experience supervising staff or working in a customer-facing role, such as aquatics, childcare, fitness, or retail.
- Calm, friendly professionalism when interacting with parents.
- Ability to motivate, coach, and develop a team.
- Comfort in the water for extended periods and ability to stand and lift swim equipment.
- Willingness to earn CPR, First Aid, and Lifeguard certifications.
- At least 18 years old.
- Valid driver’s license and reliable transportation to travel between Lititz, Lebanon, and Hershey.
Responsibilities
- Train, mentor, and support swim instructors.
- Build instructor schedules and resolve scheduling problems.
- Model the organization’s core values and foster a positive, accountable team culture.
- Answer parents’ questions, resolve concerns, and handle escalations professionally.
- Support enrollment, billing questions, and class placement.
- Identify and implement improvements to the family experience, including check-in and class flow.
- Follow up with leads and convert inquiries into enrollments.
- Help plan and carry out local marketing, community events, and partnerships.
- Grow enrollment and encourage current families to continue participating.
- Teach group and private swim lessons to students of all ages and abilities using the SafeSplash curriculum and teaching philosophy.
- Help oversee pool safety, cleanliness, and daily opening and closing procedures.
- Identify facility issues and follow through to resolution.
Benefits
- SIMPLE IRA with a 3% employer match.
- Performance-based bonus opportunities.
- Three weeks of paid time off: two weeks of PTO and one week of sick/personal days.
- Paid training.
- CPR, First Aid, and Lifeguard certifications provided at no cost.
- Free swim lessons for immediate family.
- Opportunity for advancement and room to grow with an expanding team.
- Employee discounts.
- Free uniforms.
- Flexible schedule.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
