Swedish Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group

3d•Onsite

About The Position

Mercier Consultancy Group is seeking a motivated professional for a Swedish Speaking Rent-a-Car Consultant position in Bulgaria within the dynamic travel industry. This role offers an exceptional opportunity for those looking to excel in customer experience while enjoying the vibrant international community found in one of our most popular Swedish-speaking jobs in the region. The position involves managing end-to-end reservation requests for international travelers, providing high-quality support to Swedish-speaking clients, coordinating with global rental agencies, processing rental agreements, and delivering consultative sales advice.

Requirements

Native or fluent Swedish (spoken and written).
Valid EU passport (mandatory).
Excellent communication skills with a customer-centric mindset.
Proven ability to work in a fast-paced environment while maintaining professional service standards.
Proficiency in computer systems and digital communication tools.

Nice To Haves

Prior experience in the travel, tourism, or hospitality industry is considered a strong advantage.

Responsibilities

Manage end-to-end reservation requests for international travelers, ensuring a seamless car rental experience.
Provide high-quality support to Swedish-speaking clients, resolving inquiries regarding vehicle availability and travel documentation.
Coordinate with global rental agencies to ensure logistics meet the premium standards of the travel industry.
Process rental agreements, insurance packages, and amendments with precision and attention to detail.
Deliver consultative sales advice, recommending vehicle classes that align with the specific travel needs of our clients.
Maintain comprehensive customer records to track rental history and improve future travel planning.
Navigate complex travel industry software to provide real-time updates and inventory management.