SVP of Social Enterprise & People Operations

The Doe Fund Inc•New York, NY

9d•$185,000 - $195,000

About The Position

The Senior Vice President of Social Enterprise and People Operations joins The Doe Fund’s senior leadership team and oversees a diverse portfolio spanning people, programs, and operations during a period of organizational growth. The role is focused on fostering positive accountability, inclusive organizational values and culture, and innovative social entrepreneurship. The position calls for experience in talent management, systems-building, business or revenue development, and people-first nonprofit leadership. The Doe Fund is a nonprofit organization working to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity. Its Ready, Willing & Able workforce development program operates across 660 transitional housing beds and combines housing and supportive services with paid work training, career preparation, and occupational skills training. The organization’s social enterprises provide paid, hands-on experience while delivering services such as supplemental sanitation, graffiti removal, and rain garden maintenance. The Doe Fund also develops permanent affordable and supportive housing, with more than 1,300 apartments in operation or development. The SVP represents the department at the senior leadership level, establishes its vision and priorities, and supervises and develops vice president- and director-level direct reports. The role leads talent recruitment and management, workforce planning, staff development, and employee engagement, as well as the management of social enterprises and the systems and processes that support them. It partners with other departments, external stakeholders, and the organization’s professional employer organization, ADP.

Requirements

At least 10 years of progressive leadership experience in people and culture, social enterprise, nonprofit or Human Resources management, and/or workforce development.
Ability to manage multiple departments and/or levels of service within a complex organization.
Exceptional communication, change management, relationship-building, and strategic leadership skills.
Strong business acumen and a social entrepreneurial mindset.
Proven track record of building people-centered systems and policies that promote accountability, integrity, and efficiency.
Experience in leadership coaching and development, organizational development, building inclusive cultures, and driving engagement.
Ability to balance an organization’s people and culture with its mission and revenue generation.

Nice To Haves

Experience working with populations impacted by homelessness, addiction, or incarceration is strongly preferred.
Familiarity with ADP is preferred.

Responsibilities

Represent the Social Enterprise and People Operations department at the senior vice president leadership level and partner with Finance, Program, Property & Asset Management, Real Estate, and External Affairs to balance mission alignment, financial stability, employee engagement, and enterprise success.
Establish the department’s vision and priorities and manage direct reports at the vice president and director levels to ensure delivery and follow-through.
Mentor and coach direct reports so they can provide strong leadership within their teams.
Create a values-driven culture promoting accountability, dignity, and opportunity for staff across teams.
Develop and implement staff development practices aligned with the organization’s talent management strategy and needs, including development opportunities, internal talent pipelines, succession planning, employee growth, and retention.
Lead organization-wide workforce planning to anticipate staffing, leadership, and talent needs and align HR strategies and resources with long-term goals, growth, and strategic priorities.
Design and implement leadership development, training, and mentorship programs.
Partner with the Workforce Development department to integrate hands-on learning, certification opportunities, and job-readiness training into each enterprise.
Use data and analytics to create employee engagement strategies that minimize vacancies and drive retention and growth.
Lead implementation and ongoing management of an electronic personnel action workflow process to strengthen internal controls, ensure timely and accurate personnel changes, improve accountability, and maintain accurate position and vacancy tracking.
Lead a team of enterprise managers to ensure mission alignment, financial viability, and success across businesses.
Anticipate staffing needs and create proactive workforce plans that advance the organization’s programmatic goals.
Cultivate relationships with potential enterprise customers and talent pools, and represent The Doe Fund with funders, partners, and other stakeholders in public forums as needed, in partnership with External Affairs.
Establish and maintain standard operating procedures for social enterprise operations.
Create and update employee policies, particularly in response to new regulations, while ensuring values alignment.
Establish reporting systems for key performance indicators, including hiring timelines and enterprise revenue.
Liaise with The Doe Fund’s PEO, ADP, to ensure the organization maximizes the value of its platforms and products.