SVP, DOC

Adelphi Group•New York, NY
•$290,000 - $290,000•Hybrid

About The Position

Provides leadership to managers and/or senior-level professional staff, ensuring effective oversight and guidance. Is accountable for the performance and outcomes of multiple related teams, focusing on strategic objectives and high-quality results. Develops and implements departmental plans aligned with organizational priorities and corporate, network, and agency needs. Fosters collaboration and drives operational excellence to improve team performance and support broader organizational goals. Builds and maintains long-term client relationships as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives. Serves as the primary client contact and leads cross-functional collaboration across agency capabilities to deliver solutions aligned with client objectives and business outcomes. Oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery, while ensuring client satisfaction, profitability, and sustainable revenue growth in complex and evolving business environments. The role requires employees to work in the office at least three days per week, to the extent permitted by local law, unless additional in-office days are directed by the agency or manager.

Responsibilities

  • Provide leadership, oversight, and guidance to managers and/or senior-level professional staff.
  • Account for the performance and outcomes of multiple related teams.
  • Develop and implement departmental plans aligned with organizational priorities and corporate, network, and agency needs.
  • Foster collaboration and operational excellence to improve team performance and support organizational goals.
  • Build and maintain long-term client relationships as a strategic business partner and trusted advisor.
  • Serve as the primary client contact across integrated marketing, branding, media, communications, and customer experience initiatives.
  • Lead cross-functional collaboration across agency capabilities to deliver solutions aligned with client objectives and business outcomes.
  • Oversee account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery.
  • Ensure client satisfaction, profitability, and sustainable revenue growth.
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