SVP & Digital Transformation Officer - Information Technology

WesBanco Bank•Bowie, MD

20h

About The Position

The SVP & Digital Transformation Officer leads and coordinates the Bank’s digital transformation initiatives. The role partners with business line leaders, technology teams, operations, and executive leadership to identify, prioritize, and implement strategic projects that improve efficiency, enhance customer and employee experiences, and support organizational growth. The officer manages the enterprise project portfolio, evaluates resource capacity, establishes project priorities, and drives execution so strategic initiatives are completed successfully and deliver measurable business value. The role carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, and training employees; assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. The position also supports organizational change management and ensures that projects comply with regulatory requirements, risk management standards, and organizational policies.

Requirements

Bachelor’s degree in Business Administration, Finance, Information Technology, Project Management, Operations Management, or a related field.
Seven or more years of progressive experience in banking, operations, project management, business transformation, process improvement, or related areas.
Experience leading enterprise-wide initiatives involving multiple stakeholders and business units.
Strong understanding of banking operations, products, services, and regulatory environments.
Demonstrated ability to align strategic objectives with tactical project execution.
Strong project management, organizational, and planning skills.
Ability to manage multiple concurrent initiatives and competing priorities.
Strong analytical, problem-solving, and decision-making abilities.
Ability to assess organizational capacity and recommend project prioritization strategies.
Excellent verbal, written, presentation, and facilitation skills.
Ability to communicate effectively with executives, department leaders, employees, vendors, and external partners.
Strong stakeholder management and relationship-building skills.
Ability to influence without direct authority across organizational levels.
Experience driving process improvement and change management initiatives.
Proficiency in project management, reporting, and collaboration tools.
Ability to work independently while fostering collaboration across teams.
Professional demeanor, strong customer and employee service orientation, and commitment to continuous improvement.
Ability to comply with applicable banking laws, regulations, Bank policies and procedures, and assigned compliance training.

Nice To Haves

Master’s degree preferred.
Experience managing project portfolios and resource capacity planning preferred.
Project Management Professional (PMP), Certified Scrum Master (CSM), Lean Six Sigma, or comparable certification preferred.

Responsibilities

Lead the Bank’s digital transformation efforts by coordinating strategic initiatives that improve business processes, customer and employee experiences, and operational effectiveness.
Partner with executive leadership and department leaders to identify, evaluate, and prioritize transformation opportunities aligned with organizational goals.
Establish and maintain enterprise project intake, prioritization, and governance processes.
Manage the Bank’s transformation project portfolio and ensure alignment with strategic objectives and available resources.
Oversee capacity planning across departments to balance project demand, resource availability, and business priorities.
Work with business units to assess project feasibility, define business requirements, identify dependencies, and establish implementation timelines.
Initiate and facilitate project execution by assembling project teams, developing project plans, assigning responsibilities, and monitoring progress.
Track project performance, milestones, risks, issues, and resource utilization, and escalate concerns when appropriate.
Facilitate cross-functional collaboration so projects remain aligned and obstacles are addressed effectively.
Identify opportunities for process improvement, automation, digitization, and operational efficiencies.
Develop and maintain project management standards, reporting frameworks, and governance processes.
Create executive-level reporting and dashboards communicating project status, resource capacity, risks, and business outcomes.
Support change management for transformation initiatives, including communication, training, and stakeholder engagement.
Collaborate with technology, operations, risk, compliance, and vendor partners to support successful project delivery.
Monitor industry trends, emerging technologies, and banking best practices for opportunities that support strategic objectives.
Ensure projects are implemented in accordance with regulatory requirements, risk management standards, and organizational policies.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
Acquire and maintain proficiency in Bank policies and procedures, comply with applicable laws and regulations, and complete assigned compliance training in a timely manner.

Benefits

27 days of PTO (Paid Time Off).
5 days of Short Term Disability (STD).
11 annual paid holidays and 1 annual floating holiday.
Medical insurance.
Dental insurance.
Vision insurance.
Health Care Flexible Spending Account.
Dependent Care Flexible Spending Account.
Transportation Fringe Benefit Plan.
Group Life insurance.
Long Term Disability.
Optional Life insurance.
Access to voluntary benefit products, including Cancer, Term and Universal Life, Accident, Short-Term Disability, and Critical Illness policies.
Other ancillary benefit products.
401(k) with employee match.