Sustainability Advisor

Republic Services•Huntington Beach, CA

About The Position

The Sustainability Advisor develops and implements recycling and diversion programs and promotes the Company’s recycling efforts. The position works directly with customers through telephone calls, onsite visits, events, trade shows, and educational outreach to improve recycling practices and the quality of materials received at the Company’s Recycling Centers. The Advisor monitors existing programs, supports customer collection planning, develops food waste education and outreach, conducts waste audits and characterization studies, reports findings, analyzes program data, and helps identify funding opportunities. The role also builds relationships in the community, maintains customer activity and reporting information, and schedules tours of local waste and recycling facilities.

Requirements

At least 2 years of experience in a customer-facing role that includes identifying and addressing customer needs.
Valid driver’s license.

Nice To Haves

Experience in communication, business/economic, or professional outreach activities.
Experience managing websites and using social media.
Ability to organize, manage, and control workflow across concurrent projects.
Strong time-management skills and ability to meet deadlines.
Ability to motivate employees to volunteer for community events and build effective relationships with office staff, city officials, community and business groups, and the public.
Excellent communication skills for communicating with all levels of management, internally and externally.
Strong active-listening skills.
Ability to grasp concepts quickly and follow through on challenges.
Excellent written, verbal, and presentation skills.
Strong self-motivation and work ethic.
Trustworthiness and ability to maintain confidentiality.
Service orientation and an active interest in helping people.

Responsibilities

Monitor and evaluate commercial and special-event recycling programs and recommend educational or service improvements.
Coordinate with Operations and provide strategic input regarding customer collection schedules.
Create and implement food waste recycling outreach programs and educational materials for schools and businesses.
Prepare and deliver classroom presentations and respond to inquiries about recycling and waste-reduction programs.
Communicate with customers about eliminating materials that contaminate recycling.
Create or assist with Company newsletters, reports, brochures, pamphlets, advertisements, slide shows, and other publications.
Conduct commercial waste audits and assessments and recommend waste and recycling service levels.
Conduct or participate in waste characterization studies and provide customers with written findings and recommendations.
Compile and analyze food waste recycling tonnage data and review outreach reports for accuracy and trends.
Maintain a calendar of reporting deadlines.
Research grants and other funding sources for recycling and waste-reduction projects and assist with securing applicable funds.
Promote recycling and diversion programs and Company visibility through community events, trade shows, chamber of commerce meetings, and other events.
Conduct scheduled phone outreach to establish initial and follow-up appointments with customer decision-makers.
Use Company tracking and customer tools daily to schedule and document activities and maintain customer profiles that support proper recycling practices.
Schedule and conduct tours of local transfer stations, landfills, and other facilities.
Perform other job-related duties as required.