Sustainability Advisor

Republic Services•Anaheim, CA

9d•$70,304 - $89,200

About The Position

The Sustainability Advisor develops and implements recycling and diversion programs and promotes the Company’s recycling efforts. The role works directly with customers by telephone, through onsite visits, events, trade shows, and educational outreach programs to explain proper recycling techniques and improve the quality of materials received at the Company’s recycling centers. The Advisor monitors and evaluates existing programs, supports customer collection planning with Operations, develops food-waste education and diversion programs, conducts waste assessments, and prepares customer communications and reports. The position also supports community outreach, customer relationship development, recycling-related publications, funding research, facility tours, and tracking and reporting activities.

Requirements

At least 2 years of experience in a customer-facing role that includes identifying and addressing customer needs.
Valid driver’s license.

Nice To Haves

Experience in communication, business/economic, or professional outreach activities.
Experience managing websites and using social media.
Ability to organize, manage, and control workflow across concurrent projects.
Strong time-management skills and ability to meet deadlines.
Ability to motivate employees to volunteer for community events and establish effective working relationships with office staff, city officials, community and business groups, and the general public.
Excellent communication skills for communicating with all levels of management, internally and externally.
Strong active-listening skills, including understanding others’ points, asking questions when appropriate, and allowing others to fully express their ideas.
Ability to grasp concepts quickly and follow through; adherence to work schedules and follow-through on challenges.
Excellent written and verbal presentation skills.
Strong self-motivation and work ethic.
Trustworthiness and ability to maintain confidentiality.
Service-oriented approach and an active interest in helping people.

Responsibilities

Monitor and evaluate commercial and special-event recycling programs and recommend educational or service improvements.
Coordinate with the Operations department and provide input and strategic guidance regarding customer collection schedules.
Create and implement food-waste recycling outreach programs and educational materials for schools and businesses; prepare and deliver classroom presentations and respond to inquiries about recycling and waste reduction.
Draft and distribute customer communications to help eliminate materials that contaminate recycling waste.
Create or assist with Company newsletters, reports, brochures, pamphlets, advertisements, slide shows, and other internal and external publications.
Conduct commercial waste audits and assessments, recommend waste and recycling service levels, participate in waste characterization studies, and provide customers with written findings and recommendations.
Compile and analyze food-waste recycling tonnage statistics and outreach activity reports, check data accuracy and trends, and maintain a calendar of reporting deadlines.
Research grants and other potential funding for recycling and waste-reduction projects and assist with securing applicable funds.
Promote Company recycling and diversion programs and visibility through community events, trade shows, chamber of commerce meetings, and other relevant events.
Conduct scheduled proactive phone blocks to establish initial and follow-up appointments with customer decision-makers.
Use Company tracking and customer tools daily to schedule and document activities and build customer profiles that support proper recycling practices.
Schedule and conduct tours of local transfer stations, landfills, and other facilities.
Perform other job-related duties as required.