Concierge Security - Alarm Monitor

GardaWorld•Decatur, IL

About The Position

GardaWorld Security Services is hiring a Surveillance Security Ambassador to monitor security systems and identify threats before they escalate. The role is based in Decatur, Illinois, and is scheduled full-time from Friday through Monday on the first shift, 7 a.m. to 3 p.m. The hourly wage is $19.96. A uniform is provided at no cost. The position offers career growth opportunities and a benefits package that includes medical, dental, and vision insurance, a 401(k) plan with employer matching, paid time off, paid holidays, disability coverage, and life insurance options. The ambassador may work in environments such as security operations centers, call centers, or parking gatehouses. The role requires careful observation, concentration, technology proficiency, and detailed report writing. Candidates must be authorized to work in the United States, provide documentation of a high school diploma or GED, and pass an extensive screening process. A state license is required if applicable. Security, military, or law enforcement experience is beneficial, as is experience as a dispatcher or in a call center.

Requirements

  • Be authorized to work in the United States.
  • Provide documentation of a high school diploma or GED.
  • Pass an extensive screening process.
  • Have strong report-writing skills.
  • Have sharp visual activity and exceptional concentration skills.
  • Have strong proficiency with technology.
  • Have a state license if required.

Nice To Haves

  • Security, military, or law enforcement experience.
  • Experience working as a dispatcher or inside a call center.

Responsibilities

  • Monitor security systems to detect suspicious activity.
  • Document observed events and incidents by writing detailed reports.
  • Respond quickly to incidents or potential threats.
  • Conduct regular patrols to help ensure the safety of the premises.
  • Control access to secure areas and verify visitors’ identities.
  • Analyze security systems to identify potential vulnerabilities or malfunctions.
  • Collaborate with law enforcement during serious situations or emergencies.
  • Help ensure the safety and protection of individuals and property.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan with employer matching contributions
  • Paid time off (PTO)
  • Paid holidays
  • Disability coverage
  • Life insurance options
  • Career growth opportunities
  • Uniform provided at no cost
  • DailyPay available for employees
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