Surveillance Officer

Jena Choctaw Pines•Dry Prong, LA

About The Position

The Surveillance Officer reports to the Director of Surveillance and Surveillance Supervisors and supports compliance and related activities. The officer organizes and maintains surveillance records, audits, logs, and reports, and communicates positively with surveillance management and other staff. The role protects Tribal assets by observing casino activity through surveillance cameras and ensuring compliance with applicable policies, procedures, laws, and regulations. The position requires availability for rotating shifts and may involve periodic travel to meetings, training, or seminars. The officer may also be required to attend court or other legal meetings as a casino witness.

Requirements

High school diploma or GED.
Must be at least 21 years of age.
Problem-solving skills and ability to work independently.
Knowledge of Native American culture and Tribal Government operations.
Knowledge of casino gaming operations and applicable Tribal, Federal, and State gaming regulations.
Familiarity with gaming compliance, licensing, surveillance, accounting, and other areas of the casino industry.
Working knowledge of MS Word, Excel, PowerPoint, and Outlook; a test will be given at the interview.
Ability to read, analyze, and interpret operating and technical procedures and government regulations.
Ability to stay organized, meet deadlines, and handle confidential information with integrity, confidentiality, and discretion.
Ability to comprehend detailed and lengthy documents, rules, regulations, reports, logs, procedure manuals, and correspondence.
Must be able to work weekends and holidays as needed, and any assigned shift, including rotating shifts.
Valid driver’s license and adequate transportation.
Ability to pass an extensive background check.
Must pass a pre-employment drug test and any random drug tests; zero tolerance applies.
Tribal preference applies.

Responsibilities

Protect Tribal assets by monitoring surveillance cameras and ensuring adherence to applicable policies, procedures, laws, and regulations.
Develop and maintain knowledge of regulatory requirements, casino internal controls, and casino operations.
Conduct surveillance investigations and assigned or random observations, gathering evidence and video recordings as necessary.
Maintain ongoing communication with the Surveillance Supervisors and Director of Surveillance.
Observe gaming equipment and supplies for integrity and compliance.
Monitor table games, drops, counts, and money transfers for compliance.
Monitor the shipping, receiving, installation, relocation, removal, and storage of gaming devices for security and compliance.
Apply sound internal control and investigative procedures and techniques.
Report on compliance and identify opportunities to improve the efficiency of casino surveillance operations.
Identify and report operational areas, key internal controls, or inefficient procedures that fail to comply with applicable laws, regulations, or Tribal Minimum Internal Control standards.
Observe and report on casino management documents and data, including financial internal compliance reports, credit and fill slips, variance reports, shipping and receiving invoices, player tracking and point-of-sale data, balance sheets, patron incidents or complaints, and irregularities.
Adhere to Jena Band of Choctaw Gaming Commission Internal Controls and Jena Choctaw Pines Casino policies and procedures.
Observe the casino’s fulfillment of reporting requirements, including Title 31, IRS, NIGC, and State regulations.
Perform other job-related duties to maintain and enhance surveillance operations.
Attend court or other legal meetings as a casino witness when required.