Surveillance Officer
About The Position
The Surveillance Officer protects the assets of the Casino property, patrons, and employees by using surveillance equipment. The position works under direct supervision of the Surveillance Supervisor and operates within the Surveillance Department. It is classified as non-exempt, with salary listed as DOE. The role monitors casino activity and alarm systems, maintains surveillance equipment, and completes required logs and reports. The officer also assists with investigations and reports gaming irregularities to the Tribal Gaming Office. Work is generally performed in an office and Casino setting, with exposure to second-hand smoke and high noise levels. Evening and/or weekend work, extended hours, and irregular shifts may be required.
Requirements
- High school diploma or GED.
- Must be at least 21 years of age.
- Must have no felony, theft, or stealing convictions.
- Must successfully pass a pre-employment drug/alcohol screen and background investigation.
- Knowledge of Apache Gold Casino’s Policies and Procedures.
- Ability to operate surveillance equipment and a two-way radio.
- Ability to solve practical problems and handle situations with limited standardization.
- Ability to interpret written, oral, diagram, or schedule instructions.
- Ability to communicate effectively in English, verbally and in writing.
- Skill in operating business computers and office machines, including Windows and Word, Excel, Access, and presentation software such as PowerPoint.
- Ability to work in a stressful, fast-paced environment.
- Knowledge and understanding of the Tribe/State Compact, Appendix C & H, and 25 CFR 542 and 543 describing surveillance monitoring activity requirements.
- Knowledge of Title 31; training must be updated every six months.
Responsibilities
- Ensure all Surveillance equipment is functioning properly throughout the assigned shift.
- Operate and monitor Surveillance equipment.
- Monitor and record customer activity at video and slot machines.
- Monitor and record other areas by video camera.
- Monitor all alarm equipment in the Video Surveillance room.
- Ensure all video logs and reports are completed.
- Assist with internal or external investigations conducted by Apache Gold Casino Resort, the Tribal Gaming Officer, or an authorized Law Enforcement Agency.
- Report all gaming irregularities to the Tribal Gaming Office.
- Contribute to a team effort and accomplish related results as required.
- Perform other duties as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
