Surveillance Officer (Full Time)

Casino and • Kansas City, MO

13d • $18

About The Position

The Surveillance Officer observes guest and team member activity in monitored areas, including the casino floor, cage, count room, restaurants, and back-of-house common areas. The role monitors for criminal activity and violations of Missouri Gaming Commission regulations or company policies and procedures, records and reports observations, and maintains a daily surveillance log. The officer maintains strict confidentiality, keeps the work area clean and orderly, and helps ensure the safety and security of guests and team members. The position requires compliance with Bally’s KC and departmental policies and procedures, as well as applicable regulations. The officer must be available for any assigned shift, including late nights, weekends, holidays, and overtime. The target salary is $18.00; the posting does not specify a pay period.

Requirements

• Proficiency in operating surveillance systems and related software.
• Strong analytical ability to interpret surveillance footage and identify irregularities.
• Ability to write clear, concise reports using correct grammar and punctuation.
• Exceptional observational skills and ability to remain focused for extended periods.
• Knowledge of table games and casino internal controls.
• Ability to work any assigned shift, including late nights, weekends, holidays, and overtime.
• Ability to read, write, and understand simple instructions.
• Ability to understand and adhere to Missouri Gaming Commission regulations and other applicable federal, state, and local regulations.
• Ability to stand and walk; use hands to finger, handle, or feel objects, tools, and controls; reach with hands and arms; and talk and hear.
• Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Observe guest and team member activities in monitored areas, including the casino floor, cage, count room, restaurants, and back-of-house common areas.
• Monitor activity for criminal conduct and violations of Missouri Gaming Commission regulations or company policies and procedures.
• Record surveillance activity in the daily log and appropriately document and report observations to company and Missouri Gaming Commission officials.
• Maintain strict confidentiality regarding financial information, operating systems, company policies and procedures, market plans, and team member and patron information.
• Keep the work area clean and orderly.
• Help ensure the safety and security of guests and team members.
• Comply with policies and procedures established by Bally’s KC and departmental management, as well as applicable regulations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed