Surveillance Officer
About The Position
The Surveillance Officer helps create an entertaining atmosphere and promote Bally’s customer-centric culture by providing superior guest service and building long-lasting guest relationships. The role monitors gaming activity, financial transactions, and other areas throughout the property to protect company assets and the integrity of gaming at the casino. The officer also performs duties related to Illinois’ Statewide Voluntary Self-Exclusion Program and reports irregularities or suspicious activity to the appropriate surveillance and Illinois Gaming Board personnel. Other duties may be assigned, and responsibilities may change with or without notice.
Responsibilities
- Foster an environment that reflects Bally’s Born to Entertain philosophy and creates a fun-filled, entertaining atmosphere.
- Promote Bally’s customer-centric culture by offering superior guest service and building long-lasting guest relationships.
- Monitor Table Games, Electronic Gaming Device activity, armored car pick-ups, areas where chips and vouchers are issued and redeemed, Count Room procedures, and non-gaming areas throughout the property, including entrances and exits.
- Perform duties related to the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program in accordance with Section A of the Bally’s Chicago Operating Co., LLC System of Internal Controls.
- Report irregularities, unusual activity, and suspicious activity to the Surveillance Supervisor or Surveillance Shift Manager, Director of Surveillance, and Illinois Gaming Board Docksite Supervisor/Agent.
- Monitor and safeguard company assets.
- Protect the overall integrity of gaming at the casino.
- Perform other duties as assigned.
Benefits
- $7 daily employee parking
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
