Surveillance Officer

Jena Choctaw Pines•Dry Prong, LA

13d•Onsite

About The Position

The Surveillance Officer supports casino compliance and related activities while reporting to the Director of Surveillance and Surveillance Supervisors. The role organizes and maintains surveillance records, audits, logs, and reports, and communicates positively with surveillance management and staff. The officer uses surveillance cameras to help protect Tribal assets and ensure compliance with applicable policies, procedures, laws, regulations, and internal controls. The position requires availability for rotating shifts, including any shift scheduled in a casino operating 24 hours a day, 365 days a year, including holidays. The officer conducts assigned and random observations, investigations, and evidence gathering; monitors gaming operations, equipment, transactions, and related records; and provides ongoing compliance reporting. The role may involve attending court or other legal meetings as a casino witness, as well as periodic travel for meetings, training, or seminars. The position is classified as a key employee and is non-exempt. Tribal preference applies to hiring and other employment decisions as described in the posting.

Requirements

High school diploma or GED.
Must be at least 21 years of age.
Problem-solving skills and ability to work independently.
Knowledge of Native American culture and Tribal government operations.
Knowledge of casino gaming operations and applicable Tribal, Federal, and State gaming regulations.
Familiarity with gaming compliance, licensing, surveillance, accounting, and other areas of the casino industry.
Working knowledge of MS Word, Excel, PowerPoint, and Outlook; a test will be given at the interview.
Ability to read, analyze, and interpret operating and technical procedures and government regulations.
Ability to maintain organization, meet deadlines, and handle confidential information with integrity, confidentiality, and discretion.
Ability to comprehend detailed and lengthy documents, rules, regulations, reports, logs, procedure manuals, and correspondence.
Ability to work weekends and holidays as needed and to accept rotating shifts and assigned schedule changes.
Valid driver’s license and adequate transportation.
Ability to pass an extensive background check.
Must pass a pre-employment drug test and any random drug tests; zero tolerance.
Ability to make sound professional judgments regarding compliance violations and take appropriate steps for surveillance reporting.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Must be able to tolerate a solitary work environment and maintain good vision while observing surveillance monitors for long periods.
Tribal preference applies; the posting specifies preference criteria for qualified applicants.

Responsibilities

Protect Tribal assets by using surveillance camera observations to ensure adherence to applicable policies, procedures, laws, and regulations.
Develop and maintain knowledge of regulatory requirements, casino internal controls, and casino operations.
Conduct surveillance investigations and gather evidence and video recordings as needed, maintaining communication with Surveillance Supervisors and the Director of Surveillance.
Conduct assigned and random surveillance observations.
Observe gaming equipment and supplies for integrity and compliance.
Monitor table games, drops, counts, and money transfers for compliance.
Monitor shipping, receiving, installation, relocation, removal, and storage of gaming devices for security and compliance.
Apply sound internal-control and investigative procedures and techniques.
Provide ongoing compliance reporting to Surveillance Supervisors and the Director of Surveillance, including identifying opportunities to improve surveillance efficiency.
Identify and report operational areas and internal controls or procedures that are inefficient or fail to comply with applicable laws, regulations, or Tribal Minimum Internal Control standards.
Observe and report on casino management documents and potential irregularities, including financial compliance reports, credit and fill slips, variance reports, shipping and receiving invoices, player-tracking and point-of-sale data, balance sheets, and patron incidents or complaints.
Follow the Jena Band of Choctaw Gaming Commission Internal Controls and Jena Choctaw Pines Casino policies and procedures.
Observe the casino for compliance with reporting requirements, including Title 31, IRS, NIGC, and State regulations.
Attend court or other legal meetings as a casino witness when required.
Perform other job-related duties that maintain and enhance surveillance operations.