Surveillance Observer I
About The Position
The Surveillance Observer I is a non-exempt, mid-level position based in Coulee Dam, Washington. Under the general supervision of the Surveillance Manager, the Observer works cooperatively with other departments while performing independently. The role helps maintain casino integrity through clandestine surveillance operations, operates cameras in the monitor room, uses computers for routine paperwork, writes comprehensive reports and logs, and conducts investigations. The Observer performs other duties assigned by the Surveillance Manager or Gaming Director. The Observer must be fully knowledgeable about Federal and Tribal Internal Control Standards (TICS), CTGC-approved procedures and policies, and the rules and procedures for casino games, including Craps, Roulette, and Blackjack. The role requires experience or aptitude with electronic surveillance equipment. Employees seeking promotion to the second and final level of the multi-tiered career path may receive on-the-job training in the technical knowledge needed to install and maintain surveillance equipment.
Requirements
- High school diploma or GED.
- Knowledge of all table games, or successful completion of table games training within 90 days of employment.
- At least 12 months of above-satisfactory experience in surveillance, casino operations, a casino cage, casino security, or table games.
- Valid driver’s license and eligibility for the Tribe’s vehicle insurance.
- Must qualify and remain suitable for a tribal gaming license under Tribal, State, and Federal requirements; the gaming license application must be submitted with the CCT job application.
- Must adhere to a healthy drug-free lifestyle in compliance with Tribal policy and the Commission Personnel Addendum.
- Working knowledge of all CTGC-approved table game rules of play, card cheats and basic strategy, methods of cheating games and related criminal activities, mathematical/accounting skills for calculating table game payoffs, and computers including specified Microsoft Office applications.
- Basic knowledge of Class II and Class III gaming regulations and rules under IGRA, NIGC, the CCT Tribal/State Compact, and CTGC, as well as basic network navigation and general office practices and procedures.
- Ability to draft grammatically correct reports and documents; use office equipment; handle confidential information; communicate effectively in writing and verbally; work in a team and independently for long periods; maintain concentration and productivity; understand and apply gaming rules, regulations, policies, and procedures; observe and investigate; adapt to organizational changes; and meet deadlines.
- Ability to travel as required, including travel to multiple casino sites, and tolerate frequent exposure to tobacco smoke.
- Ability to sit for extended periods and concentrate; occasionally stand for prolonged periods, work near or around electricity, lift and/or move up to 25 pounds, and bend, squat, and reach.
- Sufficient mobility to move around office environments and other locations; arm, hand, and finger dexterity to use computers, surveillance equipment, and office equipment; visual acuity and observational skills; and hearing and speaking abilities for one-on-one and group communication.
Nice To Haves
- Cash-handling experience in a casino or bank environment is preferred.
- Experience or aptitude using electronic surveillance equipment.
- Tribal member and Indian preference applies; preference is also given to honorably discharged veterans who are equally qualified within each Indian preference code.
Responsibilities
- Operate cameras and electronic surveillance equipment in the monitor room.
- Maintain casino integrity through clandestine surveillance operations.
- Write comprehensive reports and logs, and conduct investigations.
- Use computers for routine paperwork.
- Follow Federal and Tribal Internal Control Standards (TICS), CTGC-approved procedures and policies, and applicable game rules and procedures.
- Perform other duties as assigned by the Surveillance Manager or Gaming Director.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
