P/T SURVEILLANCE OBSERVER
About The Position
The Surveillance Observer monitors gaming and non-gaming operations to ensure compliance with company, tribal, state, and federal rules, regulations, policies, procedures, and standards. The role reports violations and suspicious or unusual activity to appropriate personnel in a timely manner. It reports directly to the Surveillance Manager and has no direct supervisory responsibilities. The position works with the Surveillance Manager, Director of Operations, Security, Table Games, Cage, Slots, other operating departments, Tribal Gaming, Tribal Police, vendors, and state and federal agencies. The observer assists with investigating and documenting gaming violations, maintains awareness of applicable requirements, assists with surveillance equipment placement, installation, and maintenance, and protects the security of designated areas and confidential information. The role also prepares reports, completes departmental audits and special observations, supports coworkers, and performs other duties as assigned. This list of duties is not exhaustive, and management may revise the position description or assign other tasks as circumstances change.
Requirements
- At least two years of demonstrated casino experience, emphasizing casino surveillance, security, table games, slots, or equivalent work experience.
- Ability to obtain and maintain a Nooksack Tribal Gaming Agency License and Class III Washington State Gaming License.
- At least 18 years of age.
- Willingness to work non-traditional schedules, including nights, weekends, and holidays.
- Excellent interpersonal and communication skills.
- Ability to prioritize and set goals.
- Ability to handle difficult work situations with management and staff diplomatically and professionally.
- Ability to document accurately.
- Demonstrated computer skills, including spreadsheets, database systems, and Microsoft Office applications.
- Ability to lift or carry upwards of 50 pounds.
- Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, personal computers, fax machine, photocopier, VCRs, keyboard, monitors, switchers, sequencers, and quads.
- Ability to respond to visual and aural cues.
- Ability to operate in mentally stressful situations with composure.
- Ability to bend, kneel, reach, twist, and grip from assigned work areas.
- Ability to work in confined areas containing multiple CCTV monitors.
- Ability to spend extended periods walking, standing, or sitting.
Responsibilities
- Observe gaming and non-gaming operations for compliance with company, tribal, state, and federal requirements.
- Report violations and suspicious or unusual activity to appropriate personnel in a timely manner.
- Assist with the investigation and documentation of gaming violations alongside appropriate personnel.
- Maintain awareness of current regulations, controls, policies, and standards.
- Assist with placement and installation of surveillance equipment as requested by the Surveillance Manager or Supervisor.
- Assist with maintenance of surveillance equipment.
- Maintain the security of designated areas and confidentiality of relevant information.
- Work cooperatively and help coworkers with essential functions.
- Prepare necessary reports.
- Complete and prepare departmental audits and special observations.
- Perform other duties as assigned by the Surveillance Manager and/or Supervisor.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
