Surplus and Events Technician II, Facilities, Real Estate, and Planning

Wake Forest University•Winston Salem, NC

About The Position

Under the general supervision of the Manager, the Surplus and Events Technician II assists with and provides oversight of assigned work by Surplus and Event staff. The role is a subject matter expert and helps lead and mentor other technicians, using coaching and a positive approach to support satisfactory performance. It provides collaborative, customer-focused service to University customers and maintains effective working relationships across all levels. The position supports the collection, transportation, delivery, movement, setup, breakdown, and storage of University surplus items, campus-move assets, and event supplies and equipment. Work includes furnishing event spaces and relocating or resetting furniture and equipment for faculty and staff moves, residence halls, and campus events. The technician also supports daily operations, work-order tracking, warehouse and workspace upkeep, and vehicle maintenance. The position may serve as the main point of contact when the Manager is absent and may occasionally supervise temporary help. This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. It may be designated as essential personnel and subject to recall inside or outside the normal schedule to support campus emergencies, disasters, or other special needs. The role requires a flexible schedule, with potential overtime, including nights, weekends, and holidays. It is full-time.

Requirements

High school diploma or GED with two years of related experience, or an equivalent combination of education and experience providing comparable knowledge and abilities.
Ability to communicate effectively in English sufficiently to perform the duties of the position.
Strong interpersonal skills and ability to maintain effective working relationships with University customers at all levels.
Excellent time-management and organizational skills.
Flexibility and adaptability to work as part of an integrated team toward goals and objectives.
Ability to meet the University's automobile insurance requirements, a valid driver's license, and reliable transportation to and from work.
Basic understanding and knowledge of techniques, tools, and equipment, including required safety precautions.
Ability to work a flexible schedule with potential overtime, including nights, weekends, and holidays.
Familiarity with Microsoft Excel, Word, and PowerPoint; Google Drive and Calendar; and web browsers.
Ability to use computer software and systems to communicate, monitor, interface with, and troubleshoot systems as required.
Ability to perform heavy work, exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly.
Ability to lift, carry, bend, stoop, kneel, crouch, reach, stand, pull, grasp, feel, hear, and perform repetitive motions.
Visual acuity necessary to safely operate motor vehicles, heavy equipment, and tools.
Ability to work subject to outdoor environmental conditions, including extreme heat, cold, and atmospheric conditions.

Nice To Haves

Ability to drive and safely operate heavy equipment such as box trucks, pickup trucks, and forklifts.
Familiarity with generators and light towers.

Responsibilities

Assist with managing surplus, including collecting, transporting, and delivering University surplus goods.
Assist the Manager with oversight of daily staff and operations, and provide leadership and mentorship to other Surplus and Event technicians.
Move furniture and equipment for faculty and staff work-location changes and reset residence hall room furniture as needed.
Temporarily relocate furniture and other campus equipment for events.
Deliver, set up, break down, move, and store supplies and equipment for indoor and outdoor events, on and off Reynolda campus.
Operate material-handling equipment, including pallet jacks, dollies, and carts, and operate large box trucks, standard-size trucks, and gas-operated golf-cart vehicles.
Staff, organize, and assist during weekly open surplus hours.
Complete assigned work through the work-order system and promptly enter hours and notes, including via Asset Essentials and a tablet.
Clean and maintain workspaces and warehouse facilities, including general cleaning, trash removal, and bathroom upkeep.
Regularly service propane fire pits and heaters.
Serve as the main point of contact when the Manager is absent.
Assist the Manager with decisions about future projects, event rentals, and supplies.
Follow University and departmental policies and procedures and report safety concerns to the appropriate Supervisor and, if necessary, the Director of Environmental Health and Safety.
Keep work vehicles clean and in good operating condition.
Occasionally supervise temporary help and perform other related duties as assigned.