Surgical Scheduler

Albany ENT & Allergy Services P C•Albany, NY

8h•Onsite

About The Position

Albany ENT & Allergy Services is seeking a Surgical Scheduler to join their team. The ideal candidate will possess excellent organization and customer service skills, a love for helping people, and the ability to multi-task in a busy environment. Albany ENT & Allergy Services has been recognized as a Best Place to Work in the Capital Region for 2023, 2024, and 2025. The company offers a consistent schedule with no weekend hours, a competitive salary, and a comprehensive benefits package, including health insurance, generous paid time off, and paid holidays. The practice values its employees, promotes work/life balance, and is committed to delivering compassionate, patient-centered care.

Requirements

High School Diploma or equivalent required
1-3 years of experience in a medical environment
Proficient computer skills including ability to master the office’s practice management software
Consistent professional conduct, meticulous attention to detail, and critical thinking skills and a positive attitude are essential
Excellent written and verbal communication skills required as well as interpersonal skills with patients, staff, and other healthcare professionals

Responsibilities

Meet with patient prior to surgery to review scheduling, any required preoperative testing, and answer questions
Formally schedule all surgeries and in-office procedures with providers and corresponding operating rooms
Complete and fax hospital booking sheets to appropriate hospital to schedule OR time
Schedule patient follow-up appointments
Transfer all preoperative testing results prior to surgery
Ensure providers are equipped with all required documentation
Work with nurses to facilitate postoperative care