Experienced Surgical Scheduler

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

2d•$18 - $27•Hybrid

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. This is a remote position that requires working from the hospital campus 1-2 times per month. The role requires working 8 hour day shifts M-F with a preferred start time of 8:30 am. Experience booking and scheduling appointments for a minimum of one year in a hospital/clinic setting and previous experience using the EPIC electronic medical record is highly preferred. Compensation placement within the pay range is based on the amount of previous experience a candidate has doing same/similar work. General Summary of Position Responsibility: Schedules all operating room procedures and invasive procedures requiring general anesthesia in the operating room and procedure suites at the main hospital and surgery centers.

Requirements

High school diploma required.
Minimum one year experience working in a hospital within a clinical setting.
Working knowledge of medical terminology.
Proficiency with computer information system.

Nice To Haves

Experience booking and scheduling appointments for a minimum of one year in a hospital/clinic setting and previous experience using the EPIC electronic medical record is highly preferred.

Responsibilities

Schedules all procedures into EPIC information system following established block schedule to accommodate surgeons' and anesthesiologists' schedules.
Responsible for scheduling surgical cases at Northbrook and Westchester ASTC, and anesthesia coordination for Lurie cases at Northwestern.
Coordinates complex combined surgical cases between OR and different procedural areas (i.e. IR, MRI, CT) and between multiple service lines.
Creates case entries and schedules cases for community providers with information provided on reservation forms.
Assist providers and offices to schedule time-sensitive cases outside of block schedule in open time where possible.
Coordinates changes in operating room schedule with physicians’ offices and location managers. Notifies surgeons, anesthesia and nursing staff of pertinent additions and revisions to schedules. Initiates appropriate process to resolve scheduling conflicts and changes and supports conflict resolution.
Processes reservation information for admitting personnel.
Notifies anesthesiologist of all special requests for services.
Send verification of surgical schedule when appropriate to physicians’ offices in advance for review.
Performs daily audits of surgical schedule and reports notable changes to location managers.
Participate in daily scheduling huddle with OR managers, Anesthesia coordinator, OR charge nurse and sterile reprocessing to resolve scheduling issues and ensure appropriate staffing and equipment coverage.
Work closely with service line office administrative assistants and schedulers to ensure they are maximizing use of their designated block time, and coordinate block releases in EPIC to improve OR utilization
Monitors special needs requests (equipment, supplies, rep and staffing support), and communicates with staff and management to ensure appropriate coverage
Works with service line office administrative assistants and schedulers to confirm appropriate post-op destination and case order to ensure positive patient experience
Responsible for managing in-basket for open-time requests through OR marketplace.
Works with revenue cycle coordinator to ensure prior authorizations are secured for next-day surgeries.
Inputs anesthesia assignments for operating rooms, procedure suites and imaging suites

Benefits

Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program